Dennis B.
Price was good but it took a while for…
Price was good but it took a while for them to ship.

Shop luxury fashion at exceptional prices, with a curated selection of designer apparel, shoes, handbags, and accessories from Valentino, Gucci, Prada, Jimmy Choo, and more.Experience seamless shopping, fast shipping, and customer-first service while elevating your wardrobe with luxury at a great price.
Bluefly (bluefly.com) has 693 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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693 approved reviews, newest moderated first
Dennis B.
Price was good but it took a while for them to ship.
Christopher
Took longer than it should to receive my deliver and the order was incorrect.
Rebecca
Bluefly does not care about customers and does not take responsibility. I had 4 items ship completely broken and they could not care less. They said that it wasn’t their fault it was the vendors but they couldn’t replace the item. I could rebuy from the same negligent vendor though. They wouldn’t do anything about contacting the irresponsible vendor either. Update: they allowed me to return all of my damaged and unuseable items but deducted almost $16 ($15.90) staying it was for return shipping even though I had already asked and verified that there would not be any fees associated with returning the broken items
Response from BlueflyAug 28, 2018
Hi Rebecca, I apologize that we failed to meet your expectations. I see you were assisted by one of our associates in which you for the return shipping fees. We are going through some growing pains and are experiencing some technical issues you mentioned have been addressed. There will be new and exciting changes to Bluefly and these issues should stop. If there is anything else I can do to further accommodate, please don't hesitate to contact us. [email protected] / 877.258.3359
Claudia
I love this site, you can find high end items at a very discounted prices.
Enyonam
Bluefly has beautiful things and very quality . I keep buying and will recommend them to everyone to shop at Bluefly . The best
Chris
great selection.
Marisa
Bought a pair of shoes, I am trying to return. Description was very misleading. They were discribed to have a “mega gem”, what was supposed to be a gem is actually material. They weren’t even cheap shoes, I spent $400 dollars on them. I am very disappointed! I have been shopping bluefly for many years!
Response from BlueflyAug 28, 2018
Hello Marisa, I am sorry to hear about this experience. I sincerely apologize that the product did not meet your expectations. I have looked into this issue and found that one of my associates reached out to the vendor on your behalf. It looks like she helped you with a one-time accommodation and sent you a return label. I hope that this is ending is satisfactory for you. Have a wonderful day! Sincerely, Bluefly Customer Service 1.877.BLUEFLY (1.877.258.3359) [email protected]
Kimberly
Customer service not available on the weekend when I was shopping. The order delivery times are not made very clear. I am not happy that my order is being shipped like the slowest mail service possible. I am spending hundreds of dollars on mediocre delivery times. I also do not like once you place the order you can not make changes to it before it has even shipped. I needed the items for an event and they will not make it. One of them unfortunately was final sale and can not be returned. Disappointed.