BLS InternationalBLS International Services Ltd., with over 19+ years of experience, is a globally trusted and highly esteemed tech-enabled service partner for governments and citizens. The company has established itself as one of the top 2 players in the field of visa, passport, consular, and citizen services. Since its establishment in 2005, BLS International has been setting industry benchmarks and delivering comprehensive solutions in various areas, including e-governance, attestation, biometrics, e-visa, and retail services.Collaborating with over 46 client governments, including Diplomatic Missions, Embassies, and Consulates, BLS International ensures the highest level of data security through cutting-edge technology and robust processes. Its operations have scaled up across 66 nations, with a global footprint spanning more than 50,000 centers worldwide.
BLS International (blsspainvisa.com) has 671 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Zuilyn G.
I’ve been trying to book an appointment for the past 8 days. I don’t know if the system is down or there’s really no appointments in NYC. I log on at all times of the day to no avail. Just one time there was a green open appointment and by the time I got to the captcha, the system gave me an error code. Never experienced such an inefficient system.
Salman R.
Nairobi, Kenya center I am not sure what the point of an appointment system is when it is not followed. First I got an appointment six weeks from the date of booking. On the day, I arrived 15 mins in advance as advised on the appointment. When I saw one after the other people going before me, I asked the receptionist, what’s happening here? To my surprise, she conveniently said It’s First Come First Served basis. Please scrap the appointment system if you are unable to implement it. I could have come to sit in queue six weeks ago!
Va J.
Don't ask about BLS. It is a scam!!! and no one cares about them, unfortunately. They just do not open normal appointments and only release premium ones to charge extra. When you call, there's someone answering the phone like a robot, clearly just reading from a script. It's infuriating and feels like you're talking to an automated system rather than a real person who can help. Finally, I had to book premium appointments for myself and my wife. What a premium?! There was no difference between premium and normal appointments; they just wanted to rip off people. The whole process felt like a complete scam designed to extort extra money from customers. Someone needs to audit these guys, please, please! Read their Trustpilot reviews. Website? Wow! I can talk about their website for hours. its a real joke. let alone the technical problems. On their website, they mention you have to bring photos and list a lot of requirements for them, but when you go there, they take your photo again and charge £10. This is another rip-off on top of the premium cost. It's utterly ridiculous and just another way to squeeze more money out of you. Then they charge £30 for the delivery of one passport; they don't allow you to collect it. When I said both of us are applying together, so use one delivery, they said no, it has to be separate! While checking the documents, they said both applications would be reviewed together, so another £60 for passport delivery. This double charge is completely unjustifiable and shows their blatant disregard for their customers' financial strain. Then, no visa until two days after our travel, so I lost my money, and we couldn't go on our holiday. We had meticulously planned our trip and this delay not only cost us financially but also caused immense disappointment and stress. When we asked for multiple visas to cover two trips, they gave my wife a visa, but for me, it only covered my outbound trip, so I can't return, while both applications were considered together. This error is beyond comprehension and speaks volumes about their incompetence. When we received the envelopes, they wrongly put my wife's photos in my envelope and vice versa. This level of carelessness is unacceptable. I went there a few days before our first trip to chase our application because we heard nothing. Someone at the reception took our info and said she would chase it and call us by the afternoon, but she never called, despite us traveling from another city only to chase the applications in person. This was the final straw. The lack of communication and customer service is abysmal. Zero, zero, zero stars. This company should be investigated and closed down! The way they conduct business is not only unethical but also potentially illegal. They exploit customers at every turn, charge exorbitant fees for basic services, and provide zero value for the extra money they demand. Avoid BLS at all costs if you value your time, money, and sanity. This entire experience has been a nightmare from start to finish.
fabrizio T.
Te citan a una hora y te hacen esperar 3 horas sentado para que te atiendan, aparte te sacan plata de todo y por las puras, y uno no se puede negar pq de ahí otra cita después de 3 meses, que fea experiencia con BLS Con cada uno se demora mínimo mínimo 25 minutos. Mi cita era a las 11am entre a las 10:45 am y salí de ahí casi a las 2:50 pm. Que fea wbda
Saeed A.
20 ST Andrew street I want to apply for visit visa as I am a family member the security guy says wait in the queue I waited 3 hours after when I arrived to the front of the queue the the security guy says if you don’t have tickets you can’t go inside and he was very rude. So it’s the worst experience for me and this security guy doesn’t have clue he should be working there.
Consumer
This has got to be the worse website I have ever had to use. For such a critical issue they NEED to get a better website, it will not let you submit anything. It just freezes or tell you that your captcha is wrong and you keep going in circles
Manish P.
With my first hand experience I can say that their staff at Ontario office is extremely helpful. They handled my visa application and documentation with ease. I got the appointment on time, and it was all too a smooth handling.
Kate
I was very concerned when I first began my visa process and I struggled to get the information I needed by email and online. But once I got through to the call centre i was helped by a very efficient woman who seamlessly booked my appointment and arranged for me to make the payment online. And then when I reached the office for the appointment, the young man Shivam, who helped us was super efficient and helpful and within no time at all our application was in. By the next day I already had notification that the visa had been processed and not a week later I held the passport in my hand again. Thank you to Yadav as well for helping with getting it very quickly couriered back to me in Goa. All in all an amazingly speedy service.
