BLS International Reviews | Read Customer Reviews of blsspainvisa.com

BLS International Reviews | Read Customer Reviews of blsspainvisa.com

BLS International reviews

671 approved reviews, newest moderated first

Andr�s H.
May 19, 2025
The worst service ever
The worst service ever, I don't know why need to be a company in between the applicant and the diplomatic mission?
Response from BLS InternationalMay 21, 2025
Dear Andres, Thank you for reaching out. We sincerely apologize that your experience did not meet your expectations. Your feedback is extremely valuable to us as it helps us improve our services. We would love the opportunity to make things right. Please feel free to contact us directly at our helpline so we can discuss your concerns in more detail and work on a solution.
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J S.
May 13, 2025
Criminally Incompetent
This company is criminally incompetent. I don't think I've ever experienced a more Kafka-esque circle of directives that lead nowhere and waste as much time (for something as important as visa) ever in my life. Their site is not functional, bookings don't work, you call and they send you to the wrong office 3 times in a row. When they finally send you to the right office, they simply say no appointments available, call back later and email them. I have sent them at least 3 emails with no response over the last few months. I guess just don't need a visa for Spain if you live in the cities these crooks "service"? Outsourcing this extremely important service to India actually reflects quite poorly on Spain.
Response from BLS InternationalMay 21, 2025
Dear J S, Thank you for reaching out. We sincerely apologize that your experience did not meet your expectations. Your feedback is extremely valuable to us as it helps us improve our services. We would love the opportunity to make things right. Please feel free to contact us directly at our helpline so we can discuss your concerns in more detail and work on a solution.
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Loay S.
May 12, 2025
terrible service
is there less than one star, what a terrible service and horrible company. no customer service, no appointments, no one answers phones. why is this company in business. any other company should do a better job.
Response from BLS InternationalMay 21, 2025
Dear Loay, Thank you for reaching out. We sincerely apologize that your experience did not meet your expectations. Your feedback is extremely valuable to us as it helps us improve our services. We would love the opportunity to make things right. Please feel free to contact us directly at our helpline so we can discuss your concerns in more detail and work on a solution.
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M H.
May 8, 2025
customer care does not care
beside forcing to book a premium appointment, the customer help does not care to pick the phone. I have a screenshot of 25 minutes waiting. It is not logical that for twenty five minutes all agents were doing their job. All I want to say here, does anyone know who can audit that company? the Spanish embassy does not care, and I could not find any way to complain or audit the quality of BLS international. no to mention they dont have a competitor company where I can seek and forget about that fraud
Response from BLS InternationalMay 9, 2025
Dear M Hussein, Thank you for reaching out. Our helpline ID takes around 24-48 hours to respond. If you have not received any reply after 48 hours, please share your email ID, and our team will contact you at the earliest.
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Sherry
May 8, 2025
BLS in Dubai not even possible to make…
BLS in Dubai not even possible to make an appointment and they can’t tell us when we can - massive impact on future plans and really stressful Hi just tried still no appointments- can you share email you want me to send screen shot to please
Response from BLS InternationalMay 9, 2025
Dear Sherry, Thank you for reaching out. We regret the inconvenience. We request that you revisit our website for appointment scheduling. If it still does not work, please take a screenshot of the error and send it to our helpline email ID.
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Liam W.
May 7, 2025
I had a great experience at BLS…
I had a great experience at BLS international. The lady at the reception was incredibly helpful, assisting me with filling out the visa application forms. Made the process so much easier for me.
Response from BLS InternationalMay 8, 2025
Dear Liam, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with BLS International. Your kind words and support mean a lot to us and motivate our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Thank you for choosing BLS International.
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Will
May 7, 2025
Myself and my girlfriend are planning…
Myself and my girlfriend are planning to go on holiday. My girlfriend needs a Schengen visa. We have been trying to contact BLS after she had an interview at the end of March. They took her passport and promised to return it. We have had no updates and they have not responded to multiple emails. We have tried to contact by phone many times to no avail. This is particularly frustrating as our planned for holiday is fast approaching.
Response from BLS InternationalMay 8, 2025
Dear Will, Thank you for reaching out. This is to inform you that you can track the status of your application through our website. The average processing time is also mentioned on the website. For further assistance, contact our helpline email ID or helpline number.
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Varnika A.
May 7, 2025
Great service by my submission office i…
Great service by my submission office i forgot her name. I went to the visa application center in delhi. It was a great experience
Response from BLS InternationalMay 8, 2025
Dear Varnika, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with BLS International. Your kind words and support mean a lot to us and motivate our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Thank you for choosing BLS International.
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