BlissyReviews of blissy.com

Absolutely do NOT buy from these people buy Molly- Mae's cheaper version instead! I ordered a Blissy pillowcase in early November ready for my daughter for christmas and payment was taken. When it came to the end of November I thought I would check to see where it was only to be told DHL had delivered it. I checked the DHL tracking only to see that it had been delivered on the 2nd attempt to a completely different address/postcode about 10 mins walk from my house - in a big house which is all separate flats. Every time I emailed Blissy to ask they said that an investigation would have to be done with DHL as it had clearly been delivered. I tried explaining until I was blue in the face that the address and postcode DHL had was not my address as shown on the confirmation so either they had given DHL the wrong information or DHL had messed it up - had to be one of them. I had an email this morning (after various email exchanges!) to say they would ship another pillowcase to me (obviously to the correct address this time) - even though in my previous email I had requested a refund. To this date I have still not had any kind of apology from the Customer Service team and not once have they told me sorry - they should actually send me another pillowcase (which let's see if it arrives this time) AND a refund. Customer service is digusting and the CEO of Blissy should be ashamed for letting this treatment of a customer go ahead. Very happy for him/her to contact me - I can show him/her every email exchange I have. I also asked for a complaint to be logged but funny I didn't hear anything back about that. I had to fight for something that is rightfully mine and you could clearly see that my address/postcode was all correct on the confirmation. All I wanted was an apology, is that too much to ask and an offer to put everything right to make the customer happy. Molly-Mae @ Filter here I come for one of your pillowcases - cheaper and hopefully better customer service! Do NOT buy from this company! From one very disgruntled customer

Where do I begin !!!! What a complete nightmare, I placed an order on Oct 18 2021, and after having to chase up my order ( I could see from the tracking system that it had been in the depot since Oct 28 ) after many emails going backwards and forwards they finally admitted that it had got lost in transit….. I have now been asking for the last 3 weeks for a refund, and for some reason they are now not acknowledging my emails … I don’t even get the usual bounce back one saying they will respond in 24/36 hrs …. I have in desperation contacted them they Instagram and Twitter and again nothing !!! What a poor service from start to finish …. A simple refund is all I have asked for ….. they have had the money in their account for 6 weeks !! Come on Blissy this is no way to run a business!!

The delivery times to the UK are ridiculous. My item was dispatched 3 days after purchase and 2 weeks later it’s still at the same place in the US and to make matters worse the Blissy customer service team are useless and only respond with standard generic emails. I only bought from Blissy because they have a pillowcase in the colour I want, but if I’d known delivery is so slow- I’d never have bothered. Their website is misleading as it suggests they’re UK-based. Avoid at all costs!

Blissy has not delivered. Avoid!! Bought pillow cases 12 Nov 2021 Website took me to page which seemed order hadn’t gone through.. wasn’t until I saw on my bank statement it had that I knew I was getting the goods. ( very confusing when ordering) Good job didn’t try again like many of the reviews say they did! After 2 weeks contacted blissy to ask when will arrive. They came to me very quickly with tracking number to check. Checked and is 41 days!!! They told me 15-20 days but I sent them photo of tracking. No good for items I purchased which are for Christmas presents!! Contacted them again to cancel but blissy dismissed me telling me items are in transit for 15-20 days ( still a ridiculous time frame for any decent business!) £136 wasted for me. What decent business sends out goods that take that long!!!?? I would avoid blissy. Not worth your money.

I bought a gift box with pillow, eye mask and scrunchy last year. I know it was definitely not over £90. Crazy inflation. Was definitely only about £60/65. I definitely like it but still thought I was mad to pay that.I might though of paid £60ish again as a gift to someone but get a grip. Don’t all of a sudden charge way more just because we liked it. I’m definitely disappointed in your greed and buying elsewhere 🥲🙃

I attempted to purchase Blissy pillowcases twice and each time an error message popped up. Luckily I checked my bank account before “attempting” to purchase for a third time. There was no problem and I’d been charged twice. I emailed Blissy four times however, I only received the standard “We’ll get back to you eventually” once. Obviously I fear I’ve been ripped off to the tune of A$234! Buyer beware.

I ordered 4 pillowcases and paid 156 euro and when they arrived the zip would not fasten so I sent them back. Before I received them I had to pay customs charge 6 euro. When I returned them I was told they would need to be tracked so I had to register the post and paid 25 euro. Bliss refunded the 25 euro but deducted it from the 156 euro paid for pillows. So I am out of pocket for 31 euro and nothing to show for it.

I ordered 4 white pillowcases for myself and friends during a great Black Friday sale last year and we all love them! We’ve had them close to a year now and wash them regularly, and they’ve held up great! Not sure how so many people have had terrible experiences. Shipping did take a little longer but it wasn’t a big deal to me. I would definitely recommend giving these a try, especially during a sale!