BlissyReviews of blissy.com

I ordered 4 king size pillowcases. I sent two unopened boxes back asking to exchange for 2 standard size. I followed their request to write a detailed letter explaining that I want to exchange the products. Blissy didn't exchange them but treated it as a return and refunded the difference (I paid $217.00 for 4 king. They refunded $59.xx because I was no longer purchasing 4 so didn't get the discounted rate.) No email, no communication. When I called to see when standard cases would be delivered, the agent could not help me other than to explain the price difference. Poor communication. Poor customer service. So, I paid over $150.00 for 2 pillowcases. They don't act like a legitimate business.

Purchased a pair of pillow cases as a gift for the wife, initially happy with the purchase, but after a few weeks, the fabric by the zip frayed on both pillow cases. Contacted Blissy about a replacement but was offered only one ( purchased two), which actually failed to be delivered. No response on further contact with customer service. Total rip off. Don't waste your money

Ordered a present for my wife - ordered on 26th November, well before stated deadline of 3rd Dec for Xmas delivery......arrived 30th December, so no present for Xmas! Customer service team didn't seem to care, nor know their own published delivery promises. Since purchasing the product have been spammed with emails to review the delivery (!), emails to review the product, emails to review everything. STOP with the emails. That said, did stimulate me to write this review!

I have had several Blissy pillowcases in past year. After about six months, I have three that have literally torn away at the zipper. It happened to one first and then within three weeks two others did the exact same thing. I've never had a pillowcase do this in my life, so unexpected and dissapointing for the price you pay for Blissy. When it happened to the first one, I sent Blissy pictures and went back and forth with them a bit. They did decide to replace it. Now I have two others that have done the exact same thing. I haven't bothered to tell them, as they told me that was a one-time courtesy. I really love the Blissy pillowcases, but will not buy again after having this same experience multiple times. Maybe if they came out with a non-zipper closure I'd try it again.

Got an email stating my package arrived but it didn't. It's been over a week. Very disappointed I wasted over $80.

Ordered the pillowcases over 6 weeks ago. The package tracker shows the pillowcases have not moved in over 2 weeks. I have emailed Blissy virtually daily for updates, the latest excuse is that the delivery company are experiencing high volumes of delivery, but the tracker does not even show where the package is. Buying from the States with delivery to Europe does not work. Unacceptable delays with constant excuses. As an update the pillowcases arrived today. A transport company which uses a more trackable system is a must.

Just received my pillowcase today, and it is not “white”, Busch more off-white. I have not washed it or used it yet, but just disappointed that the color is not true.

The pillow case took over one month to arrive and the standard pillow case was too small for a standard pillow. I compared the length of the pillow case to other standard silk pillow cases from other brands and it was indeed shorter. Terrible service.