Hannah C.
Poor quality
I love the pillow case I received as a gift, however it's split along the zip. There's no extra fabric to restitch it as it looks like an invisible zip (when not torn).

Blissy™ is the best kept secret of super models, hair stylists, beauty experts and dermatologists around the world. Experience pure bliss with the Blissy ultra premium 22-Momme silk pillowcases and accessories.
Blissy (blissy.com) has 5,776 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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5,776 approved reviews, newest moderated first
Hannah C.
I love the pillow case I received as a gift, however it's split along the zip. There's no extra fabric to restitch it as it looks like an invisible zip (when not torn).
Laur
Poor company they steal from their customers. They delete posts from instragm and they pay scammed to promote their company. The company is owner by a guy who was sued for selling fake weight loss supplements. Disgusting company. All their comments on instragm are fake and paid for.
Brandon X.
I odered a hoodie (cost 79 aud including shipping). They sent me a cheap ring instead. I contacted the customer service and they agreed to send the correct item. However, the item never arrived. I asked about the item again and the responses are the same as before, going in circles. I gave them an ultimatum to send the correct item with accurate shipping info and tracking number or a refund. They never replied to me again. I not only did not get the item I wanted, but also have been stressed and annoyed by this whole experience. The mental exhaustion of having to deal with their customer service is what my money paid for.
Colleen M.
This product for the price is inferior. The zippers are poor quality and tear even when following washing instructions. Mine completely fell apart. This is a product that you need to wash every week and the quality should reflect this. When I reached out to the company there response was quick which I appreciated but their resolution was a 25% discount on a poorly made product. I really would have liked my money back and for their company to explore a better quality product.
Teresa F.
How I wish I'd read the awful reviews about Blissy before I decided to order £180 worth of silk pillowcases. It's been over two weeks now, I've never received any email confirmation of my order and Blissy is not responding to my emails enquiring about said order. I have no faith that anything will arrive and have now asked for a full refund......but will that happen?? I feel sick to my stomach.....
Jess L.
Do not use this company. Products not good quality, when tried to return told I would need to pay £30+ to return item.
Beverly
Customer service is the worst! I called customer service and the person answering the call was very rude and wouldn’t listen to what I had to say. It’s a long story but needless to say, I will not be doing business with this company again!
Alistair M.
Awful experience. They offered a product online but when I ordered the colour was wrong and they asked for more money to change the colour. Following a number of emails they suggested I cancel and re-order, which I did, but noticed that they added a shipping fee on despite the page clearly stating free shipping. They tried to claim that shipping was free if I spent $70USD but not sure how that's possible when I was charged in £ GBP. Response is shocking and no idea whether I will actually recieve the product. It's a gift so was already sceptical at being charge over £50 for a single pillow case and I struggle to see how they justify this, despite the fact that they seem to always offer a sale that ends "tonight" despite the fact it's been on there for days. UPDATE - 26th May - They have now refunded the cost of the pillow case but absolutely no response to the content of emails. Clearly they are getting them but they can't be bothered to reply. Absolutely disguisting. Clearly a bunch of people who are only interested in making money and not providing a good service. Also interesting that the reviews on their website are all 5 star and my review (which obviously wasn't) didn't get added. How does that allow people to make an informed decision about where they spend their money. Update September 2025 - Still unable to respond to any of my communication. Complete failure as a company and would advise anyone else to avoid them.