BlissyReviews of blissy.com

Har bestilt et “ håndklæde” i december men ikke modtaget noget??

White silk pillowcases are NOT white! Colour is more like cream.

One of my favourite companies - all my purchases have been amazing. I have the pillowcase and two eyemasks and purchased the masks for my mom and sister too since I liked mine so much. Thank you!

Blissy is great - fantastic quality, friendly Customer Service and prompt delivery.to UK, so 5 stars for sure :)

They have 42 One Star reviews with the BBB and over 100 complaints. Their rating is 1.02 there. When all their 5 star reviews were "invited" that is a RED FLAG. Multiple of their 5 star reviews are either written for completely different companies (one talks about how it's easy to apply? And another describes it as a fitness app - clearly not about silk pillow cases - the vast majority were invited to review so I suspect they are employees or were paid to review) EDIT - IT HAS BEEN OVER A MONTH AND THEY STILL HAVE NOT REPLIED TO MY EMAILS AND AFTER MULTIPLE PROMISES A MANAGER WOULD CONTACT ME WITHIN A WEEK I HAVE RECEIVED ZERO CORRESPONDENCE. They use AI ads, their social media team will immediately block you if you leave any sort of negative review on their posts, but only after DMing you and blaming any issues on a different department. Had one customer service representative hang up on me. Wrote 3 emails. One was ignored for weeks until I called and was told I needed to email again. When I emailed about a damaged product I've had for only about 6 months after thoroughly following the care instructions they said there's no way the damage is only from my husband's facial hair. The damage is only in the spot his face lays on. One customer service representative got snarky because I didn't accurately remember exactly how much I spent. Spending almost $200 with a sale code, I still expect the product to hold up for more than a few months while explicitly following care instructions. There is no way to speak to a manager without them promising she'll call back at some point. Don't waste your money. Edit 2: they refunded my money (still without ever contacting me and never speaking to a manager when i asked to talk to her at least 10 different times) after leaving a review and complaint with the BBB. If you want any type of resolution for their horrible products and customer service, go there.

I wrote a few times to Blissy, and sent pictures, regarding pillow cases that their zippers came out. I was offered a one time curtesy set of 2 queen size pillow cases for free. They never came. I also called three times about this and was asked to verify my address twice, then lastly they said they had no computer information from me whatsoever. I was appalled and asked for help I was told they would contact me the next day with a manager. I never heard back. Since then my sister called me and said the pillow cases I bought for her came apart at the zippers also. The cases came apart by the zipper but the tread stayed in and the pillow case itself was what tore. I washed mine inside case protection mesh bags that I purchased for Blissy as well. You are not considered to be a loyal customer buying mesh’s bags & 4 pillow cases. There are other silk pillow cases to be found.

Extremely disappointed. A $100 pillowcase completely frayed despite careful hand washing and air drying. Customer service refused to replace it and instead offered a discount on another purchase. For a premium-priced product, this lack of accountability is unacceptable.

Won’t be buying from the website anymore. Don’t think it’s worth it.