Blink HealthReviews of blinkhealth.com

Response from Blink HealthAug 21, 2025

Hello Elaine, Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback. We’re sorry to hear about the difficulty you’re experiencing. While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists. They’ll be able to discuss techniques you can use to get the full benefit of your medication. If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist. Best regards, The BlinkRx Team BlinkRx Pharmacy (844) 926-2480 Mon-Fri 8am-9pm EST Saturday 9am-5pm EST [email protected]

Response from Blink HealthAug 22, 2025

Hello Customer, Thank you for reaching out and taking the time to share your experience with us. We truly value all customer feedback, as it helps us improve the care and service we provide. First and foremost, we want to sincerely apologize that your recent experience with BlinkRx was not a positive one. We understand how important it was for you to receive a prescription with the full 30-month shelf life, and we regret that the medication you received did not align with what you were expecting. To provide some clarification, the manufacturer of your medication determines the 30-month shelf life based on the date of manufacture, not the date it is dispensed. This means that by the time it is filled and shipped, the medication may have fewer months remaining on its labeled shelf life. You can find additional information directly from the manufacturer here: https://www.neffy.com/about/ That said, we recognize that this information alone does not resolve your concern, and we want to ensure you feel supported. If you would like to discuss your order in more detail, please don’t hesitate to reach out to us directly at [email protected]. BlinkRx Pharmacy (844) 926-2480 Mon–Fri: 8am–9pm ET Sat: 9am–5pm ET Warm regards, The BlinkRx Team

Response from Blink HealthAug 26, 2025

Hello Customer, Thank you for reaching out and sharing your feedback. I understand your frustration with the cost of the eye drops and how it impacts your ability to afford them, especially while on Medicare. I apologize for the misunderstanding regarding the discount program eligibility. Unfortunately, federal regulations prevent us from offering discounts or co-pay assistance to patients who have government-funded insurance, such as Medicare. This is a common industry standard for prescription medications. While I cannot directly change the price or offer a discount due to regulatory restrictions, I recommend speaking with your doctor to explore if there are any alternative treatment options that might be more affordable and still effective for your dry eyes. They may also be aware of other patient assistance programs that could potentially help. We truly appreciate your feedback, if you would like to discuss this further, please contact us directly at [email protected]. Thank you BlinkRx Pharmacy (844) 926-2480 Mon-Fri 8am-9pm EST Saturday 9am-5pm EST [email protected]