Donna
Beware: They send and charge for refills you explicitly cancel
I would give them 1 star, except that I can get one prescription from them at a reasonable price. Thus, I am giving them 3 stars. I have had repeated issues with unwanted auto-charges and automatic refills, despite explicitly requesting no refills. This has happened three times. When I see a pending charge, I call customer service immediately. Representatives always tell me they forwarded my request to another department and assure me the shipment will be canceled. However, their system is broken. Even after I receive an official 'cancellation' email, the charge still goes through on my card and the prescription is shipped anyway. One time they claimed it was 'too late.' As a result, I now have three large bottles of lotion I don't need and had to pay for.