Blink HealthReviews of blinkhealth.com

I was so grateful to have an opportunity to try this prescription to help with my dry eyes. I works very well.

Customer service understands the product and was able to tell me my co-pay.

I received my first shipment and the quantity is listed as 3 but I only received 1. I sent an email asking about the other 2 but have yet to hear back.

The drops weren’t that good but the service was

I’m so grateful for Blinks assistance, having affordable medicines especially as a senior on a limited income. The ease of accessing prescription medicines and having them delivered to my home in just a few days at no extra cost. In these days and times it is so needed!

I went on the BlinkRX website for the first time to have an update on my Meibo eyedrops prescription date of arrival to our home. I made the mistake to start a LIVE CHAT and it was AWEFUL !! I made my question and whomever was on the other side typing their answer, didn't even read what I asked. I only wanted to find out when I was going to receive the drops because I was out for about a week. While I was typing, I saw on my ORDERS that I still have 12 refills approved and that this next one was processed on November 8, that was exactly 2 days ago. I just wanted to have a approximate date of when I was going to receive them because I was out. The person typing said that I was not active and that they needed to activate my prescription and contact my doctor even though, I AM ACTIVE and WAS APPROVED already !!!! I then called on the phone and the representative was unkind and didn't understand my frustration but became aggressive and didn't help me. I then called again and this next representative with a heavy accent left me on the phone for 16 minutes the first time and later again for 18 minutes and didn't help me because I lost communication !! I am VERY DISAPPOINTED about the poor costumer service on the phone and on their Live chat. At the end, nobody has been able to assist and I am still out of the drops and don't know when I am going to receive the next refill. I am very SAD and disappointed and hope BlinkRX will contact me to clarify why they didn't help me and when I am going to receive my eye drops. Thank you !

Ease of ordering and shipping

Once I filled out information required obtaining the product went very smoothly.