Tonya H.
Harassing
Harassing. I’ve unsubscribed many times but continue to be contacted. When I contacted customer service I was told I had to give my social security number to unsubscribe. This seemed very fishy. Very poor customer service
Blink Health is listed under Pharmacy & Medicine.
Blink Health (blinkhealth.com) has 1,524 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Tonya H.
Harassing. I’ve unsubscribed many times but continue to be contacted. When I contacted customer service I was told I had to give my social security number to unsubscribe. This seemed very fishy. Very poor customer service
Lauren F.
My experience using BlinkRx has been positive and extremely easy. My only complaint is that the prescription is supposed to be for 30 days and there it does not last even close to 30 days if I use it as prescribed.
Rachael S.
Pharmacist Justin Montgomery is a truly exceptional BlinkRx Associate. The extent of his commitment to going above and beyond to help me successfully navigate my eye, insurance, and product challenges, has been nothing short of remarkable! Justin's expertise, listening skills, patience, knowledge -- and, research when necessary - have made a very stressful and complicated process seem like a 'piece of cake'! Justin is an excellent example of the valuable assets that "Essential Workers" are to our communities, and to the companies whose success is only possible as a result of their invaluable Associates' contributions. Thank you, Justin, for being my pharmacist ;) This is an IMPORTANT ADD-ON to my previous feedback. I have recently learned of a brand new 2025 MEDICARE RX PAYMENT PLAN (MP3). This program bills prescriptions that are on your PART D Medicare Plan directly to Medicare, which spreads the coinsurance payments out over the year from the month when you enroll in the plan through your insurance -- unable to put link here so search for "2025 MEDICARE PRESCRIPTION PAYMENT PLAN for more info. If interested in enrolling, contact your Medicare Advantage Insurance, check to make sure your Rx(s) are PART D -- on the "formulary," (if not, you can request a "Formulary Exception"and wait for insurance approval). Ask your insurance to enroll you in the MEDICARE PRESCRIPTION PAYMENT PLAN. Once you're enrolled -- it took 24 hrs for mine to be activated -- contact Blink Rx -- FYI, ALL pharmacies are required to set up for this payment option. Once again, Justin Montgomery went above and beyond to make sure Blink Rx was set up and ready to handle their customers requests! Tell the pharmacy you're enrolled in MP3 and when you order your PART D prescriptions tell pharmacy to put it on your MP3. There is No Charge by your pharmacy for your eligible prescriptions... charges will be sent to your insurance and Medicare will send you a monthly statement that spreads the payments out over remaining months until you meet your $2,000 year CAP. Once CAP is paid by your monthly coinsurance payments, your prescriptions will be $0.
Tracy
BlinkRx made it easy to navigate getting my prescription approved and delivered.
Shelley
The medicine made my eyes blurry. I called to cancel. I waited for the pharmacist and they never picked up. They never called me back to cancel the medicine. This is a terrible website. No one can help you and they don’t call you back. I will never use this website again
Jamie B.
It takes way too long to process the order and ship it out. So far it’s been 7 days since I placed the order and I’m still waiting. They need to get better at processing times and shipping times.
Marsha L.
I had a prescription and they gave me a quote of over $1000.00 after my insurance. I had the same prescription sent to Walmart & got a price of $510.00. What gives? BEWARE
Response from Blink HealthJan 29, 2025
Hello Marshall, Thank you for reaching out. We appreciate that you brought this to our attention. We value all customer feedback, both negative and positive. We deeply apologize that you did not have a positive experience with Blink. Please contact us directly at [email protected] so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.
Hellen
I love how the product make my eyes feel after using so many other drops for dry eye since my cataract surgery. However, it is unfortunate that my insurance will not cover the drops so I will have to discontinue using them.