BlinkReviews of blinkforhome.com

This system didn’t last 3 months before I started having problems with it- tech support took 3 months to resolve the cloud storage issue, less than 1 year after purchase and the system is unreliable and inconsistent- don’t waste your money on this product unless you like stress filled evenings trying to get what you payed for.

I am writing this review as a deeply dissatisfied customer who is utterly disappointed with the performance of my Blink cameras once my free trial period ended (May 12, 2023). During the trial period, these cameras worked flawlessly and gave me a sense of security. However, the moment my free trial period ended, the Blink camera security system malfunctioned. To begin with, one of my cameras simply refuses to connect to my internet, despite trying every troubleshooting step imaginable. It's frustrating to think that during the free trial, I didn't encounter this issue at all. It appears that without a subscription, the camera suddenly became incompatible with my network. Moreover, another camera fails to provide real-time notifications as it should. This lack of functionality renders the camera virtually useless, as it defeats the purpose of having a security system. How can I trust a camera that doesn't notify me when something happens in real-time? This issue also never occurred during the free trial, making it evident that Blink is intentionally downgrading their service for non-subscribers. Next, I recently noticed that when I walked by one of the cameras, it failed to detect any motion and trigger a notification. Concerned, I decided to disarm the system to investigate the problem further. However, I was met with an infuriating authentication error message instead. It seems that Blink is deliberately making it difficult for non-subscribers to access basic functionality. Interestingly, as I write this review, I decided to give it one more shot and attempt to disarm the system again. Surprisingly, this time it worked without any issues. However, when I armed the system and walked by the security camera to test it, I received no alerts whatsoever. The camera failed to fulfill its primary purpose, leaving me questioning its reliability and effectiveness. I was initially considering subscribing to Blink's plan because of its cost-effectiveness. However, after experiencing the severely degraded performance and unreliability of these cameras without a subscription, I cannot in good conscience recommend them to anyone. It is clear that Blink intentionally cripples the functionality of their cameras for non-subscribers, which is unacceptable. As a prospective customer, I expect the same level of performance and reliability, regardless of whether I choose to subscribe or not. Unfortunately, Blink fails to deliver on this expectation. I urge potential buyers to reconsider investing in Blink cameras unless they are willing to pay for a subscription, as the free version is riddled with problems and limitations that render the cameras virtually useless.

I changed internet providers and it made it very difficult to connect my blink to the new WiFi. When I first called Blink, the lady I spoke to gave me great steps to move forward, but did not solve the problem. I then went back and forth and back and forth with my internet provider and blink. It was a hassle. BUT, today, I spoke to a gentleman from customer service, his name was Ale, like “Ginger ale” he said :). He reviewed all the notes from my previous call so that I did not have to repeat everything again. He was very professional. I did exactly what he told me to do AND.. my cameras connected! FINALLY! After 32 days of them not being connected. He waited on the line while I went outside to remove my outdoor cameras so that I could reconnect them all. His patience level was BEYOND what I could have asked for. He absolutely made my day! 5⭐️ To Abe! That man deserves all the credit for my happiness today. Thanks!

The product is great when it works. The problem is, getting it to work. Customer service doesn't exist there, robots answer. I have been fighting with them since October and I would have given up, but the money I spent on this product is too much to just give up. I will NEVER recommend blink to anyone.

Shame I have to leave even 1 star. Have had a camera for a while to keep check on elderly relative. It was working fine until Blink felt I needed to buy a subscription for saving video. Saying No to Blink is easy but them understanding it is another issue. Kept getting bombarded to buy a plan, refused each time, wrote a complaint, played GDPR card and they reply every time as if the plan is all they are interested about. Ill trained support staff who clearly cannot read, cannot interact, avoid the issue at all costs and then still want to talk to you about a plan. Would never recommend Blink so have removed my camera and got another one from a supplier with tried and trusted customer service who can respond to the issues raised. Shame, it could have been better if only their agents could read and understand simple English. Being in the UK, Blink dont care, shrug their shoulders and say "Next" hoping that we will go away. Appalling.

I had an issue w/one of my 6 outside cameras. I just wanted to know if a video capture could be delayed in posting to the acct. It took 5 days of back and forth and then got a generic ans that was no help at all. I don't think they even understood the question. Terrible custo.er service.

Doorbells works great with very decent camera for a $60 doorbell, I see a lot of people whining about quality but yet they are buying one of the cheapest brand of cameras. Anyyyywhoooo my doorbell stopped working a year out of warranty and blink is sending me a free replacement because they said it’s a hardware issue, was great, all I did was email them, they were fast and very nice.

Cameras are very low quality. Images are blurred. Have tried to contact customer services for over a week but no helpful response from them. They just keep asking me for the same information over and over again which I have sent to them over and over again. There doesnt seem to be anyone capable of providing customer service.