Absolute garbage, had a great customer service member trying to help. After no problems with yrs. system started screwing up. Could not get it up & functioning again. Don't WASTE your time with blink, there's plenty other companies out there. You get what you pay for. STAY AWAY!
PD
P D.
Products looks great but its full of…
Products looks great but its full of bugs. First day of instillation, app couldn't recognize its own camera unit. Had to check online and is plagued with bad complaints that it won't add device on Android app, had to install previous version. Then it worked only next few days all camera unit won't respond to live view. Mostly busy. Fixed the issue on router giving it fixed ip and weeks later again camera goes unresponsive. Take out, add device to hub and takes 10-15 times to finally connect somehow. Every week takes hours to fix same issues. Blink system needs to fix their softwares or stop they should stop selling this camera which crashes every few days.
LK
Lori K.
AVOID! HORRIBLE!!
If you're looking at Blink as a security camera option, I suggest you choose Ring or anything other than Blink. Blink works at first, then it tanks. Zero customer service. Zero. Cut-and-paste, useless replies blaming your internet. You aren't allowed cloud access, even with the subscription. That means clips get stuck. And, Blink won't help you. I bought a door camera, floodlight camera, , 4 indoor cameras and 2 other outdoor cameras, and I have a subscription. All my smart devices work, except Blink. It works once in awhile. I can use it manually to view, and I see the cameras recording, but nothing shows on the app. Happens every single day that it just stops making clips available for periods of time. Then I email them and get ZERO help. Then it loads some past and current clips for awhile until it stops. THIS SYSTEM IS HORRIBLE. AVOID! AVOID! AVOID! I bought my initial set at Costco and add-ons through Amazon.
DC
David C.
Asked for a call back for supervisor…
Asked for a call back for supervisor because the analyst couldn't figure it out. Sure, I'll have them call back immediately. Ten minutes later I call back, you were calling us so the supervisor couldn't reach you. Repeated twice, overseas garbage operators 💯
AG
Alana G.
Nikki at “customer service “ RUDE
I got my order but couldn’t figure out how to connect it to the app. It was giving me a hard time so I reached out to customer service… big mistake.. the lady Nikki was so rude and smirking and laughing at me because I couldn’t find what she was talking about with the buttons for
The reset or Where the battery went. I ended up hanging up due to feeling embarrassed and her not explaining anything correctly or nicely. I ended up doing it by my self with no help from the “customer support “
BL
Beatrice L.
Zero Customer Service or Assistance. Don't buy Blink!
I've had Blink cameras for several years. At first they were great. Over time, they began failing to pickup motion (yes, the batteries were good). I changed Internet providers and the app will not connect to the new provider. It says the password is wrong when it is 100% correct. Finally, it states "searching for server," and then just buffers. I have called "Customer Service" numerous times - zero help. I have emailed customer service with detailed need for assistance - all I get is the same "disconnect for 30 secondsd, blah blah blah," lousy generic instructions over and over. I NO LONGER RECOMMEND BLINK. Once you've bought the cameras and paid a subscription fee you are on your own!
TA
Tanja
Support mies, Solarpanel funktioniert nur bescheiden
Solarpanel funktioniert nur bescheiden, seit dem Update kann man auch durch Neuinstallation keine Videos mehr löschen, die automatische Videolöschung funktioniert auch nicht!
Support antwortet in Textbausteinen und jetzt gar nicht mehr!
Finger weg!
PO
Paul O.
Appalling app
Appalling app - 1st one did - new updated one does not Doesn’t work properly on an iPhone as some of the instruction type face overlay each other due to careless programming.
Cameras, still work okay but what kind of company ignore all of these bad reviews and neither does anything about it or response with any comment?
Unless they get their act together, they deserve to fail all together.