BlinkReviews of blinkforhome.com

I have a Blink Camera and Doorbell setup, worked okay, decided to upgrade to the newer version in October 2025. A few days ago, the Doorbell thumbnail started to look misty, so I wiped the lens and kept an eye on it. 2 or 3 days ago it stopped working all together, so I removed the battery cover, low and behold, there was water inside the battery compartment, which is meant to be sealed? So, I called Blink support, a very nice guy called Joseph answered, he went through what had happened, I sent him some pictures, he said please hold and I will speak to our specialist team. He came back and said the water had invalidated the warranty, buy a new one? To be on the safe side, maybe they should say to place the doorbell on the inside of the front door? I told him I will leave a bad review and will send him the link, so I finished the call and immediately typed in trust pilot and also on Amazon and sent him the link... "LESSON 1" Check the reviews, even on companies you know... "LESSON 2" Blink For Home is already rated "1 STAR... "LESSON 3" Check Trust Pilot reviews even on companies and products you know. Blink is purporting to have a 2 year warranty, but 3 months old, everything was setup properly and water still got in, support said this has invalidated the warranty on a 3 month old product? It sounds like if you don't use it, it's covered, but if you actually set it up, it isn't? Blink used to be my go to product!!! "LESSON 4" Blink is now basically unsupported CRAP, unless you buy it and don't use it. "MY ADVICE" B U Y E R B E W A R E.

I’ve had an extremely frustrating experience with Blink support and their outdoor cameras, especially the doorbell. The device repeatedly goes offline, which means live view doesn’t work and motion events are missed. This defeats the entire purpose of having a security camera. I initially thought it was a defective unit, but even after replacement and multiple firmware updates pushed by their team, the issue continues. Support has been completely unhelpful. They admit the doorbell is exhibiting “unexpected behavior,” but instead of providing an actual resolution, they keep sending me in circles with the same generic troubleshooting steps over and over again. Now they’re escalating to increasingly ridiculous requests, like asking me to prove what batteries I’m using — even though I’ve already replaced them multiple times with the exact Blink-recommended batteries. It feels like they are simply trying to stall and wear customers down rather than fix the issue or offer a real replacement solution. I’ve invested in multiple Blink devices and pay for Blink+, but the outdoor models have been unreliable and support has been a constant runaround. I cannot recommend Blink if you are looking for a doorbell or outdoor system that actually works consistently or a company that stands behind its products.

I hadn't previously visited the Blink page at Trustpilot, but once I did, I saw that I was not at all alone in having extremely poor experiences with their products, and their patchy, and not especially helpful customer service. I was all set to give them a 1/2 star review, but when I saw that their average was 1.3, I felt more than justified to drop to 1 star! I have an extensive collection of some 11 Blink cameras, cameras: 8 Mini-cameras, and 3 Wireless outdoor cameras. In order to control the outdoor cameras, you need a Sync Module, and I originally planned to have three. One appeared to fail, no matter what the Blink Philippine call-centre told me to do, so I decided to ditch it, and bite the bullet and buy a new one. Once the new one arrived - and they're dearer than the basic cameras, the previous one that had 'failed' started working again, so I needn't have replaced it! At one stage I managed to get all cameras up and running, and connected to a sync module, but that was pretty short-lived! I need EE to replace my router, which meant that I had to re-onboard all the Blink equipment. Initially this was virtually impossible!! I was supposedly give the wrong router password, or things were taking too long to connect, and timed out. I contacted the Philippine call-centre, who are no help at all, since, as with most 'technical' call-lines, they know virtually nothing, except what they read from a card, something which you can do yourself. When they can't solve it, they start to look around for something else to blame, in my case they were questioning whether my router was outputting on the 2.4 GHz band! It was a new router, and not other equipment connecting on the same waveband had any difficulties. I'd also emailed Support, and did get a reply from someone who promised to help, and would do his utmost! Needless to say, he soon disappeared on my radar! Bizarrely, however, yesterday, I had another go at reconnecting the cameras, as the four sync modules miraculously kept a constant connection! To my surprise, whether they thought it was my birthday - it wasn't! - virtually all the cameras started reconnecting when I onboarded them individually, all, however, except a troublesome Outdoor wireless camera. I kept resetting it, but it just wouldn't connect to a sync module, even though this one HAS to, if it's going to communicate with my phone! I sincerely hope that, if they see yet another bad review, they might contact me again, as I believe that, while a camera, after being reset, should automatically look for new firmware, which normally helps make connection, sometimes this doesn't happen spontaneously, but Blink can apparently force a firmware update at their end. The amount of time I have wasted with Blink, and the frustration it's caused, with hindsight, I wish there had been a similar system out there. It's bad enough the equipment is SO unreliable, but when the customer support is equally so flaky, I'd say, 'AVOID BLINK PRODUCTS LIKE THE PLAGUE!'

When you purchase you only get access for 30 days and then they want you to buy contract. You can't even just save to your phone which is ridiculous

Made the unfortunate mistake of buying a blink camera second hand and since i can no longer contact the original owner and they mistakenly shut down their account with blink without deregistering the camera, the camera is now stuck registered to a defunct account. and since blink support cant confirm that the account is dead( even though it has had no activity in over 2 years) it essentially leaves my "new" camera as an expensive battery powered paperweight. and all of this took a week to sort out. if you have the choice choose any other camera security provider as support is useless and if you want to save a dollar buying a blink camera second hand you might as well just burn the money you were planning to spend.

There should be a no star option, why dont review sites listen? My existing doorbell apparently lasts 6 months between charging, its made in China so it lasts two weeks then its a day offline while charging The blink has an sync module that serves no purpose unless you link multiple devices to be interconnected, my current doorbell has cloud or sd card storage with no limitations and is standalone, after purchasing blink I had to throw the module away and buy module 2 to record to usb, so far no fix has worked to allow recording not only that if someone rings the doorbell I can actually drive the 3 miles home from work before im able to see anything displayed from the camera to my 5g phone via a 500mbps home connection, the camera also stipulates it does not like weather and its rubbish at night I could have bought a bell, I live in a cottage so it would look cool, and spent money on cctv instead Will I never learn? In closing, dont buy it, almost all functionality removed unless you pay a fortune per year to do what a cctv camera will do for free

You know those little fake cameras you can buy to make it look like you have a security system? All they really do is keep the crackheads at bay. No real security. Well, if you've spent the money on blink cameras that's about what you have. Actually, you may be ahead with the fake cameras because at least they don't take expensive lithium batteries.

Toller Service Meine Kamera hat nach ca.3 Jahren zeitweise gestreikt. Mein heutiger Anruf bei der Hotline war ein Genuss, wie dort Service gelebt wird. Der Servictechniker, Nick war absolut freundlich, hilfsbereit und kompetent. Er hat mit sehr geholfen u n d die Kamera funktioniert wieder. Bin richtig happy. Jürgen Grimm