BlinkReviews of blinkforhome.com

Blink doorbells are useless, if anyone rings it you'll be lucky if you even get a notification, try talking to someone through it is useless and the live view function hardly ever works because the system can't do more than one thing at a time. I've lost count how many times I've tried to talk a delivery guy and it just doesn't connect, I literally don't see the point of what these doorbells are for

If ever you have the misfortune of dealing with Bling Customer Service God help you and hope you can understand daleks speaking from a bedroom upstairs to you downstairs at top speed. Their customer service communications is disgusting. 2 of us couldn't understand what the one woman was saying. Paid a years subscription for my camera in August 2025 with Amazon, renewal automatic and they insist I haven't paid and I have got to pay them again. 5 times in one morning to and fro Amazon and Blink. Making ones life pure misery so be warned, Nigel Farage please help us and put all call centres speaking the kings English in England.

I have 10 blink cameras that are working great. I have 1 camera that has problems. I have had 3 trouble tickets and 2 phone calls with the tech support team over a 2 month period and all that has happened is I have wasted seversl hours of my time, 9 batteries and still have the smae problem as I stated with. I have answered all their questions and completed all their test. The tech support team has failed to pass my request to a supervisor for assistance

I was unfortunate enough to buy one of the Blink cameras while on vacation. When I returned home I found the camera was not supported in my country. When I contacted Customer service they seemed annoyed that I was having a problem; this annoyed me. Their suggestions were stupid and served no purpose. I sent them a screen shot showing what they were saying was false. They never engaged again. I would avoid their products.

The cameras work but only so much... it's really not the company for anybody who's serious about having a secure security system. Especially for business.. it's literally worthless for a business. Because the batteries will run out or the clips will be cut short. You have to pay premium, just to be able to get the live recordings. It's definitely not worth the money.

Assistenza clienti FENOMENALE Eravamo in difficoltà: la nostra Blink aveva solo la luce verde e quella blu non si accendeva. Abbiamo provato a resettarlo, staccarlo dalla spina... Insomma, non sapevamo più che fare. Abbiamo chiamato l'assistenza clienti, e ci ha risposto un ragazzo gentilissimo dagli Stati Uniti, di origini albanesi, che sorprendentemente parlava benissimo l'italiano. Dopo 40 minuti di prove, siamo riusciti a collegare entrambe le telecamere. Le telecamere funzionano benissimo, e ci troviamo davvero bene. Grazie mille!

The Outdoor 4 is a good security camera. The 1-star rating is for the awful Customer / Tech Support. I lost some functionality just for the Outdoor 4 cameras since I have them with all the previous generations of Blink cameras I own. I was told in June of 2025 that they were working to fix it and other people were experiencing this. As this fix dragged on for a few months, I questioned how much effort was being given to solve it. The supervisory level for Tech Support approved a free 30-day trial of their paid subscription plan which solved my issue. I took this as a sign of good faith they were truly working on my issue. I was forced to ask every month for an extension if I wanted to have my issue resolved. Even so after three months I was told again from the supervisory level that I reached a “limit” to how many free trials I could have which struck me as arbitrary. I have been trying to get an answer regarding whether they really are still trying to fix the issue since it has been going on for 8 months. Called three consecutive days and was told someone at the supervisory level would return my call but never received a call back. Other reviewers have mentioned being ghosted. The first line offshore Tech Support is adequate enough but if you have any issue they can’t handle, escalating to the onshore supervisory level is a nightmare. If they can’t resolve it, their solution it seems is to drop you. They appear comfortable hiding behind the first line support personnel. My experience is when a company lets their customer service deteriorate to this extent, it is a red flag reflecting its corporate culture and health. I have been using Blinks since the company started but after this frustrating experience I will look at competitors in the future. I don't have confidence in their long term survival.

Trotz mehrfacher Neuinstallation, Austausch des Sync-Moduls und Verwendung verschiedener USB-Sticks war eine zuverlässige Nutzung der lokalen Speicherung nicht möglich. Die Kameras zeichneten zwar auf den USB-Stick auf, jedoch waren die Clips in der Blink-App dauerhaft nicht abrufbar (durchgestrichenes Filmsymbol bzw. keine Clips sichtbar. Ein Blink-Abonnement war nicht gewünscht. Die Kommunikation mit dem Blink-Support war langwierig und kompliziert. Auch nach dem Austausch von Hardware konnte das Problem nicht dauerhaft gelöst werden. Aus diesem Grund habe ich mich entschieden, das komplette System zurückzugeben und mein Blink-Konto zu löschen.