BLEUSALTReviews of bleusalt.com

They have the very worst client service. Forget getting anything on time and the customer service response is dismal. It should not take weeks (especially when client pays for the shipping) for the product to ship after paying hundreds of dollars could have been making interest on. I was excited to build my capsule wardrobe here but discontinuing per the other reviews been reading about the poor fabric quality. As an aside, I purchased a dress that was so allergic to could not wear but stuck with because was on sale. They should advise clients of the silver threads in some of the merchandise so don't have same reaction that I had.

I love the styles, incredible softness of the fabric and the fit of your clothing. I haven’t ordered for a while as before long the surface of the fabric shows pilling and small snags making it really only usable as at home loungewear. I have written to the company about this before but have not received an answer. I suppose there is nothing to be done about it. I am surprised though that I don’t see it mentioned in other reviews as it’s likely a common issue. It’s enough to keep me from ordering more clothing though.

I needed a wrap for a wedding. While ordering I noticed a pop up for a free scarf. I ordered the wrap and paid extra for expedited delivery. I tried to figure out how to add the free scarf but not being super computer savvy I couldn't. I immediately emailed customer service to ask how to get the promotional free scarf. They replied that I should have downloaded the app and ordered from the app while ordering-so no free scarf. I'm over 60 so APS aren't my thing. As a first time customer I'm disappointed. I won't purchase another product in the future. Just felt a little bait and switchy to me.

I just can’t with BLEUSALT - troubles with ordering, receiving a timely manner, getting in touch with customer service and then the quality…it’s just mediocre at best and shows wear like cheap fabrics from Target. When I reviewed negatively, 2 days ago, on Instagram - they blocked me. Heaven help us if anyone actually does not just say positive things. I’ll say it AGAIN here - it’s a marketing company not a clothing company (and I have worked in the apparel industry for over 30 years). The quality sucks - trust me, buyer beware.

The Cindy Pant bows at the knees after wearing them for less than an hour. I am happy to send a photo. I washed the pants in the bowing went away. But my biggest complaint is that the size chart said that a size 3 had a 33 inch inseam, and when the pants arrived, the inseam was only 31 inches. I emailed Bleusalt and told them this. I had already worn the pants, therefore, I did not feel right about returning them. But I asked if they could check stock to see if all the pants had 31 inch inseams or just mine. If the Cindy pant does not have a 33 inch inseam, it should not say so on the size chart.

I absolutely love the pieces I have from BLEUSALT upon arrival and after first few times of wearing. However, I’m disappointed with the pilling that starts to occur over time. Pieces I’ve had for 2 years and have worn repeatedly (~20 times) just don’t hold up or get better with age. Fine to wear around the house, but I wouldn’t dress them up to go out like I do w/ newer pieces. I guess I should expect some wear, but for the price I expect better.

I purchased 6 items to take on an overseas trip. The purchase was made due to reviews and the company statements regarding softness,easy wear and washable. I washed my items per instructions and they were extremely wrinkled. I typically hang dry but knew the garments would need steamed before wearing. This was disappointing as I do not want to carry a travel steamer, so I put the garments in the dryer on an ultra low setting which made the situation worse. I contacted Bleu Salt to see if this was normal and was repeatedly told I should hang dry and they won’t wrinkle. I re-washed and hung dry…and very wrinkled. The customer service rep said she would pass my concerns on and I would receive a call but that never happened. So, if you are looking for comfortable, easy to pack, no iron items this is not the clothing for you. If you are using the items for non travel purposes then know you’ll need to steam. Unfortunately I will not be traveling with my new purchases.

I sent DM to Bleusalt and Lyndie Benson replied and processed my return directly. As I wrote before, I highly recommend you read the refund policy before placing your order and if you have a problem, then contact them via DM. It seems like that is the fastest way to talk with Bleusalt. Overall, I appreciate their support. The reason that I rated four stars here is I am not satisfied with my previous order. I love their design and fit, but the quality wasn't good enough for my standard. I am not going to write the full details here. You can see all the positive reviews for their brand quality, so it is your call!