Jennifer G.
Beautiful fabrics and colors! Requesting help with a return.
Dear BLEUSALT Team, I was truly excited to try the pieces I ordered—the colors and quality are beautiful. Unfortunately, I found that some items don’t fit my body as well as I hoped, so I’ll only be keeping a few pieces. I used a promo code that was provided to me, not realizing that this would classify the order as “sale items.” I understand this may be stated on your site, but from my experience with other retailers, using a coupon code doesn’t typically restrict returns in the same way as purchasing marked-down sale items. I kindly ask if you would consider making an exception and allow me to return the pieces I won’t be wearing, while keeping the ones that fit. I truly love your clothing, and moving forward I’ll avoid using promo codes so that returns remain straightforward. Thank you for your consideration, and for creating such beautiful pieces. Warm regards, Jennifer Graham
Response from BLEUSALTNov 24, 2025
We have to make policies in order to even have a business. It would not be possible otherwise but we always always make exceptions. Please reach out on DM via Instagram. We will help you immediately. Thank you for your kind words. We truly try our very best each and everyday to provide the best experience and the best quality in our products. Xo



