blaux.comReviews of blaux.com

I paid for this device over 40 days ago and have yet to receive it. All I get is a bunch of automated messages. This IS DEFINITELY A SCAM!

So frustrated! I have contacted them the only way possible which is through email and only receive auto responses. My order came 3 weeks late, then it doesn't work!! I want to return these and have gotten no where as I never received an order number, tracking number, invoice, nothing!! I took pictures of shipping labels, and the credit card charge and have gotten the auto-email run around. Looks like they are also giving auto responses here to bad reviews - give us your order number...and nothing gets done. I have no order number - never got one, and now I am stuck with these worthless units and minus $200 something dollars. This is a total scam - the website states 100% satisfaction guaranteed - I want to return these NOW!!! Respond to one of my countless emails as an actual human who cares and will take care of this immediately.

I'm pretty sure this company stole my money. I have exact same issues as others on this thread. Wish I could just get my money back I'm on disability so unfortunately I cannot let this go. I will be taking the steps necessary to report this apparent fraud. Sure Keeshiabot My order number is 2218530589 I also purchased the warranty. Return my money please I am no longer interested in dealing with your company for any reason other than the return of my payment. No further apologies necessary.

I have repeatedly tried to contact customer service. I reach a voicemail with no option to leave a message. I am contacting the FCC and the BBB. I sent an email to customer service to no avail. The website sent me a double order due to their website having issues and I want to send the duplicate order back for a refund. Website is poor with no way to reach anyone. The product is also horribly noisy and inefficient.

My customer experience with Blaux is the worst I have ever endured from a company. I have requested a cancellation and refund for my order (2218826705) multiple times after I purchased 4 Blast Auxiliary units from Blaux on May 12 for $128. I have called their customer support but it is always a recorded message that doesn’t allow callers to speak to a live agent and they have never returned my calls. I have submitted several online forms through the company’s website and sent emails only to receive automated email responses that are completely irrelevant and don’t even acknowledge my cancellation request - much less, address it. I know for a fact that my order has not shipped. Any company that makes a simple cancellation and refund request this difficult is dishonest and unprofessional. I would sweat to death before buying another product from this company. Update: After reading other Blaux reviews on this website, I disputed the transaction with my credit card company. I also intend to report this company to the FTC and Texas Attorney General - Consumer Protection Division.

This company stole my money and I never get anywhere this company is a scam and thiefs DO NOT ORDER FROM THESE SCAMMERS Follow up Oh please give me a break you guys are a joke and scammers there is no way I can say this other then CANCEL AND REFUND MY MONEY BACK stop sending me fake emails because they all say the same thing over 40 emails and they all say the same thing you guys are scammers. Liers and thieves

I ve accidently ordered a bidet and I ve asked right away for an order cancelation. I thought I would get my refund right away but now it’s been 3 weeks that im trying to reach them. All I get is authomatic answers from them. I would Highly not recommend to buy from them. I starting to think that this company is a big scam. Never had such a bad customer service experience.

Monique @ Blaux.com, As I mentioned in my first candid review of Blaux Support: I was given the unit as a gift so I don’t have easy access to the order number. I’ve already submitted (3x) separate emails via your “Contact Support” portal on your company website with pictures of my shipping details. Your customer management software program/bot has my email address (6x) times over. Your coworker signed for my RMA unit. Why can you guys not provide a Blast Auxiliary Support phone# or email address considering I can’t get an actual response from an actual support human being (*apart from you via Trustpilot?!?!). -Ugh.