BJ's Wholesale ClubReviews of bjs.com

BJ's to this date treat us the customer like little kids making us use their discount coupons instead of having their discount automated at the register just like they do in Costco, Sam's Club and other average supermarkets.

I always got to bj for years and the only problem I have is every time I go to buy sandwich meat it stinks like out dated. I get mad and they have the nervous to charge me 55 dollars for membership when they can't keep the product good. Very upset with them.

Last week I went to BJ’s, and paid for a Heinz vinegar $6.99, then I went to Costco and notice the same Heinz vinegar for $2.99, I immediately I bought it and returned the vinegar I bought at BJ’s.

I went to bjs store in garden city LI I found buy Barkley Jensen liquid laundry detergent and get a free Barkley Jensen liquid fabric softener when I get a register the store manager Paul refuses to give a free liquid fabric softener very bad service IMG_0320.HEIC

One Star for a single purchase ONLY and not for Bj's store. I saw a Samsung Tab on display, I like it and bought it When I arrived home, I discovered a different tab model. NOT SATISFIED AND WILL REPORT TO CONSUMER AFFAIR.

I joined the online site, cuse i did not have a store membership, just to find out that not everything on store is available online, so i never used it. They auto renewed my membership, when i called up a day later to cancel,they canceled it, and told me that ther's no refund!!! What an awful website and policy, I'm also canceling my store membership.

BJs delivered a broken dishwasher and took months to replace with new one, causing us major life inconvenience. On 9/12/2018 we ordered a "Whirlpool Dishwasher with 1-Hour Wash Cycle - Stainless Steel" (Item ID: 99372) from BJs online and were informed it would be delivered in early October. However, it was not delivered until late October while I was away on a business trip, at 7am on a Monday morning, with my wife receiving only 10 minutes warning by phone. The delivery person took away our old dishwasher, which was still perfectly functional, and installed the new one, which did not work. He said it was a problem with our wall wiring and left without verifying with my wife. Later that day we hired a handyman to investigate, and he concluded our wall wiring was fine and it was the dishwasher which was broken. The following week Whirlpool sent over a representative who verified the dishwasher was defective. It took another few weeks, with many frustrating calls to BJs (whose customer service agents were very cold and impolite) to finally deliver and install another functional dishwasher. By that time my wife had already been inconvenienced for almost two months -- she has a disability and cannot wash dishes by hand, so had to take our children out to eat every day. The worst part of this is that when we complained to the Better Business Bureau BJs lied that we were fully compensated for our losses. Hence I resort here to record our painful lesson: let everyone be warned BJs Online is a dishonest and broken business! Shop elsewhere!