Mike R.
Putting profits before customers
Why does BJ’s sell large bags of frozen vegetables with 80% carrots in them? I am being silly of course we all know why.
BJ's Wholesale Club
BJ's Wholesale Club (bjs.com) has 387 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Books & Magazines · Kansas City, Missouri
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Showing 279 reviews with 1 star · Clear filters
Mike R.
Why does BJ’s sell large bags of frozen vegetables with 80% carrots in them? I am being silly of course we all know why.
freddy E.
Ppl needs to be very careful with bjs, 1st of all the self service clon credit cards in nj,2nd if you order online even if yiu dont have a automatic renew they will keep you cc imformation and charge you after.3rd check yiur recipe after purcharse because they do kot apply coupons and it happen very often.
Gina R.
Bjs is not worth the price of admission anymore, no free delivery (unless you pay an extra 100 a yr), very limited free delivery. In my opinion not worth it other clubs offer free delivery and free shipping for the same 120.
Winston
Terrible experience with BJ's membership and customer service. I received a promotional postcard from BJ's to join for $15 and receive a $30 credit after first purchase. The card was validated by the local BJ's Store and I signed up. I was given the rules for qualifying for the $30 credit (spend $90 or more on one visit within 30 days). Two days later I spent $184 on groceries at BJ's, but never received the $30 credit. I went to the local stores customer service desk and they said I should have gotten it. I called the 1-800 number for BJ's customer service and they looked up my account and the offer code used. They told me I should have received the credit and it would be processed within 2-3 days. I never received the credit so I called their customer service again and this time the representative told me I would receive an email from their rewards department while I waited on the phone. Five minutes later she came back and said the matter had been resolved and I should open my email. The email from BJ's said in one sentence, we have reviewed this matter and the discount code you used was rejected and there will be no credit given. I closed my two week old BJ's account on the spot. I had used the promotion they sent to my house, it was real and valid. BJ's is a scamming people and no one should shop there.
Jarek F.
I signed up for bjs on the 31st of July the add stated it was $15 and I’d get $1 off gas for 30 days. Well the discount never showed up. I emailed went to the store and it was always the will look into it. Then they come back and say I didn’t do it right that I’m not getting it??? lol I’ll never shop there again and only did once. I have the screen shot of the link I used, the bottom said the discount would be loaded in 24-48 hours and never did. After asking it was we will look into, the people at the store, we will send it off. After I finally got impatient and demanded a resolution they said I didn’t get it…. LOL scam. I want my $15 back forget this place.
April L.
I shopped at BJ's Valley Stream in NY .I have spent $25 dollars buying Avocados there ,everytime I buy a bag, they dont ripened,instead they just get rotted , dots of rotted flesh all around the fruit ,the rest of fruit still not ripe Either they were picked too early or refrigeration not monitored properly , placed in colder temperature that is why they dont ripened. The papayas as well , they are become soft but pale yellow inside and not sweet.
BARBARA V.
Scan to checkout promoted at the store. I scanned my items and checked out on the app, only to have the staff at the exit rescan every item. She said it was “just in case.” Will not use that again - waste of time.
Carolyn W.
Stepped up to the deli counter and the female there never a knolwledged my presence. She pretended to clean until I asked if the deli was closed. Without turning around, she scowled I will be with you in a minute. When she did turn around, she she never asked what I wanted. She gave me the most hateful look, I was afraid to order for fear of what she might do to my food. I continued to the front of the club to ask for a manger, who never showed up. I spoke to a young man who approached to find out what I had to say. After hearing my complaint, he offered a gift card. I declined and left the store still very upset and shaken to learn that this person has prior complaints. Not shocked, but I will not excuse racist behavior for a gift card of any amount. I will not renew my membership at the end of the year and will not shop st the Belair Rd location as long as she works there.