BJ's Wholesale ClubReviews of bjs.com

In September I joined BJ's wholesale club in Elsmere, Delaware for the express purpose of purchasing new tires for my girlfriend's car, a 2017 Hyundai with 36000 miles on it. These tires were replacing the original tires. 1 month later as I was washing the car I noticed that all 4 wheels were damaged in the exact same way. I returned to the store to lodge a complaint with the store manager. He showed me the work order I signed which gives them permission to do the install, but also pointed out a check mark next to wheels damaged on the paper. (I was not given a copy of that paper) He told me he would check into it. Another month past without the manager getting back to me. I returned to the store and this time I spoke with the store manager and the club manager. The club manager inspected the damage and assured me he would get back to me. It has now been 3 months. I ask, how long should this process take? The expectation is that when you take your vehicle in for repairs you get it back in better condition than when you dropped it off for the repairs. This kind of treatment is unexceptable for any business.

Hello, I ate at the restaurant on Beach in Westminster/Huntington Beach yesterday and it was the slowest service I've ever had. It took 20 minutes for them to take my order. We had to keep asking and reminding them for refills. The food was cold. The servers were not nice. They forgot to order our pazookie so that took 30 minutes to get our pazookie. The manager was not helpful at all. I will not be returning. Also, I've been there when it's been way busier and got way better and faster service. It was not busy, it was 9pm last night.

Nunca nos avían tratado una cajera tan agresiva y con tanta autoridad y una actitud poco agradable por primera vez mi esposa y yo nos sentimos discriminados aquí en esta tienda y no estoy ceguro si regresamos a comprar más alla

shipping costs are so high there is no actual savings and of course many items are not shippable at all or not ebt eligible. Hate it.I only paid 20 for a years membership with a gift offer so im glad. I wont be using BJ (short for something I wont say) .

This is the worst wholesale warehouse in Jacksonville Florida. Many of the store brand are very cheap products, I.e. Paper towels bathroom tissue. The store is not set up for easy shopping! Groceries are all over the place, one has to circle and circle until you find something you want to purchase. The in club express pay, is not user friendly and it does not allow you to retrieve a receipt after 24 hours. The hotdogs and pretzels at the snack bar are NOT TASTY! They are horrible. The delivery service is SLOW!! The only good thing I can say about BJ's Wholesale Club, is the gasoline pricing!!! I have to go back to Sam’s Club!!! They have an awesome way to skip the line, I can retrieve my in store receipt at anytime!!! Their hotdogs and pretzels are THE VERY BEST!! Their store brand paper towels and bathroom tissue at the very BEST!!!

I stopped buying Monster after finding several cans with no carbonation on two separate occasions. I complained and they told me they didn't give refunds. I recently bought a Coke Variety pack and the first bottle I opened had no carbonation. No more carbonated drinks from BJ's

Cancelled my membership after 3 days. I was told you will get a refund on your card within 2 weeks. Now its been 3 weeks and I had to ask for my refund. Customer service is sucks. If you are looking for any sort of refund good luck.

I have to give one star because there is no ZERO STAR. These people are liars. I waited in onto occasions for a tv to be delivered. Their "customer Services" (HUH!) told me that the delivery van had been to my house and knocked. Lie! I was in house all day. They said they had tried to call me. Lie! I have my mobile with me at all times and no missed calls. DO NOT TRUST THESE PEOPLE. THEY ARE USELESS.