BJ's Wholesale ClubReviews of bjs.com

Hola yo Trabajador de la Empresa BJ’s de la Tienda #0111 En el tiempo de training QC el trabajo a sido lo más malo que puedas ver cuyo trabajo o pocision no coincide yo e reclamado sobre el abuso porque es un abuso tengo que coger un pallet alado con el pallet yak toda la tienda buscando mercancía habiendo pallet yak eléctrico pero no me toca como dise José el Manager de la tienda. Cuánto pesa es justo no y como dice ese es el trabajo no creo que los propietarios tengan conocimiento de la forma de trabajo que implanta la tienda a los trabajadores es abuso de poder y tengo prueba esa persona que está dirigiendo la tienda creo que deben cuestionarlo y sustituirlo por el abuso de poder no tiene ética como líder en un colectivo de trabajadores. Joelm

Just got off the phone with a BJ's rep. Bought into their membership in December with the understanding that my year of membership would not start until the Brooksville store opened. We even got the BJ's Mastercard. Today is the middle of February and the store still is not open and I discovered online that our membership was to renew on Dec 1, 2025. 2 1/2 months of wasted membership. So I called and they would not adjust that date so I cancelled membership and supposedly am going to get a refund. Then I had to cancel the BJ's Mastercard. What a pain. So, anyone who opted to start a BJ's membership probably should check to see when yours renews. BJ"S IS A SCAM!!!

For weeks the employee at the Ocean Twp, NJ BJ's Wholesale Club stated that the propane was down so I called the manager, and he said he never heard that, and he would check. I spoke to another worker, and he said it was fine, it was never down. So obviously the guy with a beard and piercings didn't want to fill bottles. I went there and he filled my cylinders, and several seemed light and the ones with gauges showed that they were not filled all the way. He said that there is a problem with the gauges. I took them to the propane company 1 block away and they checked the weight and gauges and said that they were all not filled all the way and the ones without gauges were ½ filled and the gauges were fine. DO NOT GO THERE...if you are close to Ocean Twp, go to Seaboard on Kings Hwy. They refilled my cylinders for free.

Terrible Customer service I loathe having to shop at BJs, Madison Heights, MI specifically I will never shop or renew my membership here. The shelves are empty, customer service is horrible, sounds trivial but the drink machine never works, always out of food at the hot food counter. Its just not shopper friendly. Did I mention the customer service....didnt particularly care for my experience here today.yuck!

new policy need drivers license to use rewards dollars, the club supposedly changed their policy on using rewards. I need my membership to make a purchase and now also need a drivers license to actually use rewards I earned. I have complained and nobody cares this is just another inconvenience put on the member, bad enough there is rarely any registers open except the self checkout. I get emails saying they escalated to higher management and weeks later no call e-mail or anything because management does not care

I would’ve given zero stars if I could have. I bought a pair of pants in November 2024. I did not wear them for the first time until December. I washed them, and the fabric had tiny balls essentially all over the leggings. They looked absolutely horrible! There is no way I was going to wear them again. Christmas time came and went, and I was extremely busy. I went today to return them and was told that they would not return my money because I did not have the tags, and also because they had been washed. I know they were only $17 but it is the principle. So essentially I paid $17 to wear a pair of pants one time. I asked to speak to the manager, and she told me no. So I asked to speak to someone above her. They finally said that they would give me my money back. However, next time I need to make sure I keep the tags and not wash them.How the heck am I supposed to know how they’re gonna look if I don’t wash them??? Very poor customer service especially when I have spent thousands and thousands of dollars there. Also, I have never returned anything there before. My suggestion to anyone… Don’t buy any clothes there!

Congratulations BJ’s you figured out a new way to force customers to spend more money. Now, in addition to buying the subscription and paying an extra $50.00 for “free” delivery Some genius decided you must spend over $60 or pay a delivery fee.. isn’t that great! A new way to make more money. These clubs are not worth the cost anymore. I’d give it a zero but it only goes to 1.

The app is a joke, pages freeze constantly, page doesn't open, page only half loads, or descriptions and photos of item's never load, plus log on can take up to a minute to load while staring at a red check mark ! How can a shopping app be so bad in the age of life-saving A.I. ? Three weeks later! Notice how the negative reviews get one star :( But the "BJs is the super best store ever" gets four and five stars :) Trustpilot !