Neil A.
Miles ahead of other password managers for what it can do, and how easy it is to use
They showed they cared about rectifying my screw-up. I'd made it impossible to log-in to bitwarden, and that could have meant all the saved passwords and other information would be gone. But, because I was a premium subscriber, for a reasonable $10/yr, they allowed me a new subscription, free of charge, of the same type. Once I used my email address to do that, they provided that free subscription, and had clear instructions and a special bitwarden import facility I was instructed to use to import all the data from my previous subscription using the same email address. That's an experience I can't remember any other online subscription service doing.