With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.
Bitwarden (bitwarden.com) has 359 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
bitwarden.com
Website
bitwarden.com
Category
Internet & Software
Location
Santa Barbara, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 16% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I had a problem regarding auto-fill even I had the auto-fill function disabled. I got the prompt replay the next day. The explanation was clear, and problem solved. You can rely on the Bitwarden support team.
BD
Ben D.
Brilliant password manager
Brilliant password manager. Tried them all. Best value and best integration.
KI
Kirill
One of the best password managers
One of the best password managers. I've been using it for years. For those who want to do vulnerability analysis. They have every opportunity to do so. All the code is on github. Applications are available for all operating systems (mac/linux/Windows/iOS/android). You can use it for free. Or subscribe for $10 per year.
LD
Lloyd De J.
Bitwarden stands out as top notch
Bitwarden stands out as one of the best password managers available, especially for those looking for value without compromising on security or functionality. Here's why:
At just $10 per year, Bitwarden offers a premium service that rivals those costing significantly more. This low price makes secure password management accessible to everyone, even those on a tight budget.
The customer support provided by Bitwarden is top-notch. They are known for their fast response times and genuinely helpful assistance. Whether you're facing a technical glitch or need guidance on using their features, their support team is there to help, making the user experience smooth and worry-free.
Bitwarden's browser extensions and mobile apps are not only user-friendly but also secure. They use end-to-end encryption, ensuring that your data remains private. The apps are intuitive, allowing for easy password generation, storage, and autofill across all your devices, whether you're on a PC, Mac, or using Android or iOS.
Multi-Factor Authentication: Bitwarden supports a variety of MFA options, enhancing account security beyond just a master password.
Your passwords are available across all your devices, ensuring you're never locked out of your accounts, even if you switch between different operating systems.
User-Friendly Interface: The design is clean and straightforward, making it accessible to non-tech-savvy users while still offering advanced features for power users.
Conclusion:
For anyone seeking a secure, reliable, and cost-effective password manager, Bitwarden is a stellar choice. The combination of its low annual fee, excellent customer service, and the secure nature of its apps across various platforms makes it a standout option. Whether you're managing personal passwords or need a solution for your business, Bitwarden ticks all the boxes.
Response from BitwardenMar 10, 2025
Thanks you for the detailed review!
BL
Blue
Worth paying for it!
An amazing app that is worth paying for and whose team offers fast and efficient support. There is nothing better.
KH
kevin H.
Bitwarden is the best
I've been using Bitwarden for a few years now, ever since a competing company made it difficult to access on both phone and PC with the same username. I can't be any happier with how well bitwarden works, and how seamlessly it connects all of my tech to access my pws. Highly recommend!
IA
Ian
Responsive and accurate support
I had question about the features in Bitwardens password manager and authenticator apps. I received a response almost immediately pointing me to the product roadmap and how to request the feature I was looking for.
JA
James
Unacceptable
Can't even get properly started because Bitwarden's data importer isn't even capable of bringing in all my data from another provider, and fails to advise that it hasn't brought everything across. This is a great way to switch providers and risk later discovering that you've lost some of your data forever. It would be one thing if it honestly acknowledged that it couldn't transfer certain types of data. But to pretend it's performed a task when it hasn't is unacceptable. I've tried four password vault systems - Dashlane, LastPass, 1Password and Bitwarden. None of them are competent. This industry is a mud fight with a gangrenous broken arm in a trench in a tank battle in the rain at night in winter during a blizzard on a cliff overhanging an erupting volcano in a nuclear fallout zone during an earthquake under a falling meteorite on a planet being hit by an asteroid while it's being sucked into a black hole.