BirminghamparkingReviews of birminghamparking.com

Valet parking meet and greet at Birmingham … My Audi A6 car is my pride and joy and I treat it with respect… I do not expect your parking attendants to use my car for rallying… I drove 380 mile to Birminghams valet parking and everything in the boot and car stayed exactly where it always stays… Your guys drove my car 13.5 mile in total and everything in the boot etc was like it’s been thrown literally everywhere, this is not how I would expect anyone to treat a paying customers property… Andy

I parked my van in carpark 5 when I returned a week later somebody had tried to break into it damaging the rear door and handle you expect your vehicle to be safe and secure on an airport

Birmingham Airport Free Drop off facility Avoid at all costs. Back in August I attempted to use this facility, upon entering I was immediately faced with a long que of traffic at the entrance, the facility states 10 mins for a free drop off and after seeing the que I decided to drive straight out, however because I now had to que to leave it took 10 mins and 30 seconds (according to NCP fine details) to exit. I have tried to appeal to NCP, who in turn have not responded and passed it onto a debt recovery firm. I have tried to appeal to them and they said they could not deal with this and passed it onto a legal firm, I am now trying to appeal to them and this is almost impossible to deal with. I suspect they make it this difficult so you eventually give in and pay what is now £170 fine. It surely has to be the responsibility of NCP to provide sufficient access to and from the car park to achieve the 10 mins free service otherwise its just a scam to get people to park and then fine them.

Damaged our car at Valet parking by opening another car door into ours, causing a dent and blue paint from the other vehicle. Fobbed us off for not noticing it when we collected. It was nearly midnight, tired family and children, wet, poorly lit and car was dirty. I would never use the service again, and if you value your car, you wouldn't either. They won't share the photos they take of your car at the start, which tells you everything you need to know about integrity. Use at your peril!

Paid in advance 7 days parking with flight No etc nothing was flagged that we would not arrive back until 30 mins into 8th day! Told by customer service that you have 2hr either way! Would Not let me out until I pay £63 for a whole 24hrs?Thank you NCP

We prebooked carpark 5 at Birmingham Airport from Tuesday 23rd Sept at 11.30am through to Friday 26th September at 02.00am (allowing 2 hours extra for any potential issues) Due to a long delay on the first flight causing us to miss our connecting flight and having to spend the night in Barcelona Airport. We then incurred an extra charge for alternative flights home through no fault of our own arriving back at Birmingham Airport at 10.54am on Friday 26th September. Before being allowed to leave the airport we had to pay an overstay charge of £61 which l find extortionate for the few extra hours as the original booking was only £77.39 for the whole planned stay. When l called Customer Services to query the cost l was told that this is a set overstay charge and nothing could be done about it. I did expect to pay something extra due to the overstay even though it was beyond our control but think that £61 is an absolute rip off and a joke. I certainly won't be using NCP anytime soon. Beware of these extra charges!!!!

Absolutely disgusting what they are charging. I went to collect my elderly parents at just after midnight. I collected them from the closest car park due to Mum being in a wheelchair. It cost £42 for 25 mins! The cheaper parking was a good 10-15 min walk away for my Dad who is 85. Sickening and you should be ashamed. Airports in Europe wouldn’t be that to park for a week! Last month I parked outside Departures in Toulouse airport for 48 hours and it cost €19.60!!

Parked with valet parking. Would never do it again. Just canceled parking for next year. Car damage and they just want to do nothing. Airparks the company. Shame as used there car parks before. Had no problem with them before. After response from them. Think twice about booking with them