BirminghamparkingReviews of birminghamparking.com

Left my car for 10 days. It was stolen. Apparently this is a regular occurrence. Not sure how ot gets a safe park award.

Absolutely an airport disgrace, taxi drivers parking anywhere, we paid to park in carpark 5 and waited for the bus to pick us up at the appropriate stop, and he parked the bus further down and not at the stop due to taxis and private taxis in the stop, and just left the taxi in the bus stop and walked off !!! At one time, the police used to monitor who drove down there ??? The airport is a discrace and they still pay the chief executive £600,000.00...and they want people to use the airport !! The road network is in a mess around the airport is dreadful, with the HS2, too much work is going on at once.

When to pick up a friend from the “free pick up” free for 10 minutes that is. He arrived with in 7min, loaded the car and went over to check nothing to pay. Machine wouldn’t work, so left. Now I have a fine £100 as the camera says I stayed 12 minutes! If I pay immediately with no appeal, they will reduce to £60. Extortion!

Hi tried to book today with 20% off with my discount code website but will only give me £20 off with, when I checked yesterday 20% off was possible but not today using paydaysale20 !! Rang up ncp lady very unhelpful!!

Disappointing experience at Birmingham Car Park 1 After returning from what had been a wonderful holiday, our experience leaving Car Park 1 at Birmingham Airport unfortunately ended on a very sour note. We had pre-booked parking from 3rd March until 12th March, intending to arrive late on the 3rd. Unfortunately, due to a road traffic accident on the way, we didn’t actually arrive until the early hours of the 4th March. When we went to exit the car park on the 12th around midday, we were surprised to be told we had to pay an additional £64 for “overstaying.” After querying this, it appears the booking system had defaulted the times to 00:00 (midnight) on both the 3rd and the 12th, effectively meaning the system believed our booking ended at the very start of the 12th rather than during the day. Because of this, the system treated our midday exit as an overstay, despite the fact that we had actually arrived later than planned and used fewer hours than booked. A member of staff kindly came down to speak with us and was polite and helpful, which we appreciated. However, when we asked to speak to a manager, the conversation had to take place over a speaker rather than in person. The manager refused to come down and was unhelpful and dismissive, stating that “this happens all the time.” My response was that if this happens all the time, then clearly there is a problem with the booking system or how times are set by default, and customers should not be penalised because of it. It was disappointing to end our trip with an unexpected £64 charge and an unhelpful response from management. Hopefully this issue with booking times can be reviewed so other customers don’t experience the same situation.

ok so as their website states carpark 5 is the easiest to drop off & meet people traveling to & from Birmingham airport, making it seem that's where one drops off people without having to park up. also states that if you are just doing a drop off you have 10min until you get charged. so today went into carpark 5 spend max of 5min if that, pulled up to the barrier to exit & nothing happened so i buzzed on the intercom only to find out that the drop off isn't in carpark 5 but next to it a couple of metres away over a central barrier & by the looks of it with a different entrance. so the chap on the intercom being cold as ice just told me reverse back and go to the payment machine obviously NCP could see from their number plate recognition cameras that i was there for no longer than 5 min just dropping off relatives but still would not budge so had to pay a rip off charge of £9.50 for 5min. for someone who is not familiar with this company & how they do business in this airport DO NOT GO IN ANY OF THEIR BIRMINGHAM CARPARKS IF YOU INTEND TO JUST DROP OFF. DO NOT MAKE ANY HUMAN ERRORS OR YOU WILL BE CHARGED A MIN OF £9.50 FROM THE FIRST SECOND TO THE FIRST HOUR THE GATE BARRIER CLOSES BEHIND YOU! NO SOUL JUST ANOTHER MONEY MAKING CORPORATION. NEVER AGAIN!

On the 9th January 2026 with the awful snowstorm we decided to drive to Birmingham airport booked parking at a cost of £89 .On arrival back to Birmingham airport on the 16th of January ,they would not let us out until we paid an extra £63 ,my 64 year old dyslexic partner had not put 13:00 hours he put 1pm as our departure time from the carpark.I .It was awful people shouting behind us as they wanted to leave the carpark.There was no help at all just bullying .They had our flight details knew the times I bet the robbing nasty people were rubbing there hands together .Trying to complain you cant this awful illegal behaviour needs to be stopped.It was honestly a horrible situation you pay the fees and then treated like a criminal.I wish we would have stopped for longer ,we pulled over after we came out of the carpark to calm down expecting a trail of cars behind us from the people who had been shouting nothing ,I wish I had have gone back because I think they were having the same issue as us .Never again will I use them and also I will tell everyone I know Robbing awful NCP Should not be allowed .

Twice we have used car park 5 at Birmingham. Shuttle bus to the terminal....what Shuttle bus? Supposed to run every 10/15 minutes....we waited 40 mins in minus temperature to then have a bus drive into the car park & so we decided to walk to said bus but no driver. We ended up walking to the terminal! Waste of time. This is the second time it's happened but waited ages at the terminal to get a return bus to car park 5....ended up walking as bus didn't appear after 30 mins! Won't use Birmingham airport again for this reason