BirdieTee Reviews | Read Customer Reviews of birdietee.com

BirdieTee Reviews | Read Customer Reviews of birdietee.com

BirdieTee reviews

189 approved reviews, newest moderated first

Susan B.
Jul 5, 2025
Never received order
Never received order! Just kept getting silly emails of “oops”! Very disappointed.
Response from BirdieTeeAug 1, 2025
Dear Susan, We’re truly sorry for the inconvenience and disappointment you experienced, that is never the kind of service we want to offer. We’ve already reached out to you via email to help resolve this quickly. Your experience matters deeply to us, and we truly hope to have the chance to make things right. With sincere apologies, Warm regards, Customer Support Team Birdie Tee
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Beth K.
Jul 4, 2025
Pink and white cowgirl shirts!
Pink and white cowgirl shirts! I ordered two golf shirts with a themed print for a ladies event. The shirts sent were huge - a man’s size shirt for sure. I sent several emails with pictures comparing the sizes and received an automated response thanking me for my email and that they would respond but were very busy answering other emails. I finally gave up and altered the shirts to make them wearable. Never again would I order anything from BirdieTee.
Response from BirdieTeeSep 28, 2026
Dear Keegan, We sincerely apologize that the shirts did not fit as expected and that you did not receive the timely assistance you needed. Our shirts follow their own size specifications, but we understand that the fit you received was much larger than anticipated. We’re also sorry that you had to alter the shirts yourself after reaching out to us several times. Your feedback regarding both our sizing guidance and response time has been noted and will help us improve the experience we provide to our customers. Best regards, BirdieTee Support Team
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Margaret M.
Jun 18, 2025
Personnel in Santa Rosa was very helpful.
I was very appreciative of the help I received to correct my shipping addresss. This company uses SHOP for shipping. I had SHOP but do not use it often. When I was placing my order, it assumed the shipping address I last used. Didn't give me a chance to review shipping before I placed my order. But Emma was VERY HELPFUL to ensure it went to the right place. I will say though as I was waiting for the product I kept seeing updates that kept referring to the bad address. Kind of confusing. But it arrived at the right place.
Response from BirdieTeeSep 28, 2026
Dear Margaret, Thank you so much for sharing your experience and for your kind words about Emma’s assistance. We’re very glad that our team was able to correct the shipping address in time and that your order arrived safely at the right location. We also appreciate your feedback regarding the confusing tracking updates that continued to display the previous address. We understand how concerning that must have been while you were waiting, and we’ll use your feedback to help improve the clarity of our order communications. Thank you again for your patience and for choosing BirdieTee! Best regards, BirdieTee Support Team
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Suz
Jun 16, 2025
Terrible website
Terrible website. Do not order from here. Items take weeks to arrive even with paying extra for expedited shipping, there are no refunds even if the order is missing items, and no one to call
Response from BirdieTeeSep 28, 2026
Hi Suz, We sincerely apologize that your experience with our website, delivery, and customer service left you disappointed. As our products are made to order, every order requires approximately 3–5 business days for production before shipping. Express shipping shortens the transit time after production is completed, but it does not remove or shorten the production stage. We’re sorry if this distinction was not made clear when you placed your order. We also regret the frustration surrounding the missing items and the difficulty reaching our team. When an order arrives incomplete, our Customer Support team reviews the shipment details and assists according to the circumstances of the case. Our team primarily provides support by email so that order records, tracking details, and any supporting photos can be properly reviewed. We appreciate your feedback and have taken it into consideration as we continue improving the clarity of our shipping information and customer support process. Best regards, BirdieTee Support Team
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Ernest C.
Jun 12, 2025
The Coolest Shirt on the Course
First of all the shirt has attractive colors to get your attention, plus the graphics are great, I work in a golf pro shop and needless to say I get a lot of compliments
Response from BirdieTeeSep 28, 2026
Dear Ernest, Thank you so much for your wonderful review! We’re delighted that you love the shirt’s vibrant colors and graphics. Hearing that it receives so many compliments at the golf pro shop truly makes our day! We appreciate you choosing BirdieTee and hope your shirt continues to stand out both in the shop and on the course. Best regards, BirdieTee Support Team
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Karen H.
Jun 11, 2025
Sizing and material issues
Polos are smaller than the size chart, material is hot and you can't return them. Edit: what a joke, they finally responded 5 months later?
Response from BirdieTeeSep 28, 2026
Dear Karen, We sincerely apologize that the sizing and fabric did not meet your expectations. We understand how disappointing it is when a polo feels smaller than anticipated and the material is not comfortable for you. Because our products are made to order, returns for fit or personal material preference are limited. However, if the actual measurements differ significantly from our size chart or the product has a manufacturing defect, our Customer Support team can review the issue and provide assistance according to our policy. We appreciate your feedback and will use it to help improve our sizing guidance and product information. Best regards, BirdieTee Support Team
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Shawn
Jun 5, 2025
Great Customer Service
Great Customer Service When I could not track the package I reached out and they immediately responded.
Response from BirdieTeeSep 28, 2026
Dear Shawn, Thank you so much for your kind review! We’re delighted that our Customer Support team was able to respond quickly and help when you had difficulty tracking your package. We truly appreciate your trust in BirdieTee and are always here if you need any further assistance. Best regards, BirdieTee Customer Support Team
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Karen M.
May 29, 2025
The polos I ordered were of excellent…
The polos I ordered were of excellent quality and personalization. As far as delivery it was delivered when it was complete. We were completely satisfied with the product purchased.
Response from BirdieTeeSep 28, 2026
Dear Karen, Thank you so much for your wonderful review! We’re delighted to hear that you were completely satisfied with the quality and personalization of your polos, as well as the overall delivery experience. It was a pleasure creating these shirts for you, and we truly appreciate you choosing BirdieTee. We hope to serve you again in the future! Best regards, BirdieTee Support Team
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