BirdieTeeReviews of birdietee.com

Response from BirdieTeeSep 8, 2026

Hi Rebecca, We’re sorry to hear about your experience and disappointment. At this time, we’re unable to locate an order using the information provided in this review. Our products are print-on-demand and made to order, meaning each item is produced specifically after an order is placed. While we generally cannot accept returns based solely on personal preference, we will provide a refund or free replacement if an item arrives incorrect, defective, damaged, or is missing—no return is required. Please contact our Customer Support team at [email protected] with your order number and photos of the item received. We would appreciate the opportunity to investigate your concerns properly and work toward a resolution. Best regards, Birdietee Support Team

Response from BirdieTeeJul 22, 2026

Hi Luke, We’re sorry to see this review and understand your concern regarding the delivery estimate. However, we have not been able to locate an order from our store using the information provided in this review. Our support team previously reached out and requested your order number, confirmation email, or the email address used at checkout so we could verify the purchase and investigate the express shipping charge and delivery timeline. Unfortunately, we have not yet received the requested information, so we currently have no way to confirm that this order was placed with our store or determine what may have happened. We are a legitimate made-to-order business, and our team is always willing to investigate and resolve concerns related to verified orders. We therefore respectfully disagree with labeling our store a scam before we have been given the information needed to confirm the purchase and assist you. Please respond to our message with your order details. Once received, we will review the matter promptly and provide the appropriate support. Best regards, Birdietee Support Team

Response from BirdieTeeJul 4, 2026

Dear Elizabeth, We're sorry to hear that you're disappointed with your delivery experience. We'd like to clarify that our products are made to order, so each order requires production time before it is shipped. Expedited shipping refers to the shipping method used after production is completed, and it does not remove the production timeframe. After reviewing your order, we confirmed that it was delivered within the estimated fulfillment timeline shown for made-to-order items. That said, we understand that you expected it sooner, and our support team has already worked with you directly regarding the shipping fee concern. We appreciate your feedback and will continue working to make our shipping information as clear as possible for customers. Best regards, Birdietee Support Team

Response from BirdieTeeJun 27, 2026

Dear Todd Moore, We’re truly sorry for the frustration and inconvenience you’ve experienced. We’d like to clarify that our store does not have the ability to manually add items to a customer’s cart or charge a customer without the order being reviewed and submitted at checkout. Customers are able to review all selected items, quantities, discounts, shipping, and the final total before completing payment. That said, we understand there was a concern regarding a duplicate item on your order, and our team has been actively following up on this matter. We sincerely apologize that the resolution has taken longer than expected. Please know that your case remains open, and our team will continue working to make sure it is properly taken care of. Best regards, Birdietee Customer Support Team

Response from BirdieTeeJun 26, 2026

Dear Timothy, Thank you for taking the time to share your feedback. We're glad to hear you liked the designs, but we're sorry to learn about your experience with one of the shirts. As this order was placed some time ago, it's difficult for us to determine exactly what may have caused the issue. While the longevity of any garment can be influenced by factors such as washing, drying, and general care over time, we still appreciate you bringing this to our attention. Our support team will proactively reach out to review the details of your order and see how we can best assist. Thank you again for your feedback. We truly value every customer's experience and are continuously working to improve our products and service. Best regards, Customer Support Team

Response from BirdieTeeJun 19, 2026

Dear Suzanne, Thank you for taking the time to share your feedback. We're sorry to hear that the shirts did not meet your expectations, especially since they were intended as Father's Day gifts. We understand your concerns regarding the stitching, the collar style, and the printed flag design. We'd like to clarify that the artwork on this product is printed as part of the overall design and is not advertised as embroidered. Our goal is always to represent our products as accurately as possible through the product photos and descriptions provided. We appreciate your feedback and will continue working to improve both our products and customer experience. Best regards, Customer Support Team

Response from BirdieTeeJun 19, 2026

Dear Bob Fitzgerald, Thank you so much for your wonderful review! We're thrilled to hear that you and your group are happy with the shirts and that the fit worked out well for everyone. We also appreciate your patience regarding the shipping time and are glad our customer support team was able to help get everything sorted out for you. Your kind words and support truly mean a lot to our small business. We look forward to serving you again in the future and helping you find more great golf apparel! Thanks again for choosing us, and we can't wait to see you back! Best regards, Customer Support Team

Response from BirdieTeeJun 10, 2026

Dear Hector Ramos, Thank you so much for your wonderful review! We're delighted to hear that you love your shirt and that you found the fabric both soft and elegant. We put a lot of care into creating products that not only look great but also feel comfortable to wear. Thank you for choosing our store and for taking the time to share your experience. We truly appreciate your support and hope to serve you again in the future! Best regards, Customer Support Team