BirdieTee Reviews | Read Customer Reviews of birdietee.com

BirdieTee Reviews | Read Customer Reviews of birdietee.com

BirdieTee reviews

189 approved reviews, newest moderated first

Calvin
Sep 10, 2025
I ordered 3 polos from BirdieTee
I ordered 3 polos from BirdieTee. I never EVER write reviews. However I have not received any order confirmation, any feedback or any tracking information. I have emailed and called there support team 3x via email and phone call. No answer, I received one response that was automated letting me know they would provide feedback. this has now been 5 days with no information. I do not even have an order number.
Response from BirdieTeeNov 7, 2025
Dear Calvin, We’re very sorry to hear about your experience and completely understand how concerning it must have felt not to receive updates on your order. Please note that our system automatically sends order confirmation and tracking emails to all customers once an order is placed and as it moves through production and shipping. It’s possible these messages may have been filtered into a promotions or spam folder. After reviewing your case, we can confirm that your order has since been successfully delivered. We sincerely apologize for any confusion caused and appreciate your patience and understanding. If you have any further questions, please feel free to contact us at [email protected] — we’ll be happy to assist. Warm regards, Customer Service Team
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Buffy H.
Sep 5, 2025
My fellow golfers lived my shirt!
My fellow golfers lived my shirt!
Response from BirdieTeeNov 5, 2025
Dear Buffy Hyke, Thank you so much for your wonderful review! We’re thrilled to hear your fellow golfers loved your shirt — that’s exactly what we love to hear! We truly appreciate your support and hope to have the pleasure of serving you again soon. If you ever need any assistance, please feel free to contact us at [email protected]. Warm regards, Customer Service Team
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Bryan
Aug 14, 2025
Sad I was taken bought four polos a…
Sad I was taken bought four polos a month ago still haven’t received them very sad
Response from BirdieTeeSep 28, 2026
Dear Bryan, We sincerely apologize for the long wait and the disappointment this caused. The original shipment for order #BGT7513 encountered an issue while in transit, which unfortunately led to the delay. As soon as we became aware of the problem, our team arranged a replacement shipment. According to the latest tracking update, the replacement package has now been successfully delivered. We hope you have received all four polos safely. If you are still unable to locate the package or need any further assistance, please contact our Customer Support team so we can help right away. Best regards, BirdieTee Support Team
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Kim A.
Aug 6, 2025
Very unhappy
I would love to give a review of the product BUT I have not received it and it was almost been a month. I have read the other reviews and so many people have had the same problems and if the shirt is small I will need my money back due to ordered size bigger. There is no communication and only get emails with tracking numbers that do not work. I ordered from a California store I thought but now unsure.
Response from BirdieTeeSep 28, 2026
Dear Kim, We sincerely apologize for the extended wait and the frustration caused by the limited tracking updates for order #BGT7521. The original shipment encountered an unexpected issue while in transit, which unfortunately delayed the delivery and prevented the tracking information from updating normally. Once the issue was identified, our Customer Support team arranged a replacement shipment. According to the latest tracking information, the replacement package has now been successfully delivered. We hope the shirt arrived safely and fits you well. If you have any concerns regarding the delivery, sizing, or product after receiving it, please contact our Customer Support team so we can review the matter and assist you directly. Best regards, BirdieTee Support Team
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Aron
Jul 25, 2025
Ordered polo
Ordered polo, tracking was with a Chinese carrier from HUIGANWU. Weeks later random package with a sweatshirt 3 sizes larger arrived with no name and coming from a storage unit in California. Finally emailed birdie tee and they responded it arrived referencing a usps tracking. I matched tracking number with a picture I took a while back and random sweatshirt which I tried to usps to return to sender but just a storage place with no identification. Emailed them evidence of their mistake. No reply, no refund, no correct product sent. Ripped off. If you’re going to hustle out of your storage unit or house, at least check your orders, respond to a honest mistake, make it right. Don’t ghost.
Response from BirdieTeeAug 1, 2025
Dear Aron, It sounds like there may have been a mix-up with your order, we're really sorry to hear about your experience. Please reach out to our Customer Support team at [email protected] with your order number and any details you have. We’re more than happy to investigate this and make things right for you. Alternatively, feel free to leave us your contact email here, and we’ll reach out to you directly to resolve the issue. Thank you for your patience, and we hope to hear from you soon! Customer Support Team BirdieTee
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Lisa M.
Jul 12, 2025
Shipping took too long
Love the shirt. Design and fit are great. Unfortunately it took a forever to receive.
Response from BirdieTeeSep 28, 2026
Dear Lisa, Thank you so much for your kind words about the shirt. We’re delighted that you love the design and that the fit is great. However, we sincerely apologize that the delivery took longer than expected. As our products are made to order, each shirt requires approximately 3–5 business days for production before it is shipped. After that, the delivery time may vary depending on the carrier and the package’s journey through their network. We understand that the overall wait was frustrating. We will share your feedback with our shipping partners and continue working to improve the delivery experience for our customers. Best regards, BirdieTee Support Team
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Customer
Jul 12, 2025
Horrible all around - do not shop here
Ordered matching 4th of July shirts for a golf tournament. When they arrived, they were the most scratchy and uncomfortable material and the women’s medium hardly fit around my waist and completely flared at the arm holes. When asking for a return label, they said no and offered me a discount code to purchase something else. Why would I ever do that?!? $100 down the drain. Would have been better spending the money on quality Bad Birdie clothes. Never shop here. Like, ever.
Response from BirdieTeeAug 1, 2025
Dear Jenna, We’re truly sorry to hear about your disappointing experience, and we sincerely apologize that the product didn’t meet your expectations. Your feedback is very important to us, and we completely understand your frustration. We’d really appreciate the opportunity to make things right. Our Customer Support team will be reaching out to you directly to find the best possible solution. Thank you again for bringing this to our attention, we’re committed to improving and hope to earn back your trust. Warm regards, Customer Support Team Birdie Tee
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Lord D.
Jul 11, 2025
I did not realize my order was being…
I did not realize my order was being shipped from China; if I had known, I would not have ordered it. I will not receive the product in time for the event.
Response from BirdieTeeAug 1, 2025
Dear Charles Dolish, We’re truly sorry to hear about your disappointing experience, and we sincerely apologize that the product didn’t meet your expectations or arrive in time for your event. Your feedback is very important to us, and we completely understand your frustration. We’d really appreciate the opportunity to make things right, our Customer Support team has reached out to you directly to offer a resolution. Thank you again for bringing this to our attention. We’re continuously working to improve transparency and service, and we genuinely hope to earn back your trust. Warm regards, Customer Support Team Birdie Tee
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