BirdieTeeReviews of birdietee.com

Response from BirdieTeeJun 26, 2026

Dear Timothy, Thank you for taking the time to share your feedback. We're glad to hear you liked the designs, but we're sorry to learn about your experience with one of the shirts. As this order was placed some time ago, it's difficult for us to determine exactly what may have caused the issue. While the longevity of any garment can be influenced by factors such as washing, drying, and general care over time, we still appreciate you bringing this to our attention. Our support team will proactively reach out to review the details of your order and see how we can best assist. Thank you again for your feedback. We truly value every customer's experience and are continuously working to improve our products and service. Best regards, Customer Support Team

Response from BirdieTeeNov 5, 2025

Dear Duane Lege, Thank you for sharing your feedback with us. We’re sorry to hear that the sizing and button detail didn’t meet your expectations, and we truly appreciate you bringing this to our attention. Our support team has already reached out to you via email to assist with this issue — please kindly check your inbox (and spam folder, just in case). If you’d like further assistance, please don’t hesitate to contact us at [email protected]. We’ll be happy to help. Your comments have also been shared with our production team to help improve sizing consistency and quality control for future designs. We truly appreciate your support and hope to have the opportunity to serve you again with a better experience next time. Warm regards, Customer Service Team

Response from BirdieTeeNov 5, 2025

Dear Steve Mahoney, We’re truly sorry for the mix-up with your order and the delay in receiving the replacement. We completely understand how disappointing it must have been to miss your Breast Cancer events because of this. We’re glad to know the correct shirt eventually reached you, and we truly appreciate your patience throughout the process. We also hope you’ll still be able to wear and enjoy the shirt for other occasions or future events. Our team has reviewed this case to help prevent similar issues in the future. If you ever need any assistance, please feel free to contact us at [email protected]. We hope to have the opportunity to serve you again in the future with an even smoother experience. Warm regards, Customer Service Team

Response from BirdieTeeNov 5, 2025

Dear Gumby, Thank you for sharing your feedback with us — we’re glad to hear you liked the shirt! We’re very sorry for the delay you experienced. After checking your order, we found that the original shipment was unfortunately lost in transit, but our team promptly sent a replacement, which has since been successfully delivered. Please note that your order was delivered within 8 days, which falls within our standard timeframe for regular shipping. We truly appreciate your patience and understanding throughout this process. If you ever need any assistance, please feel free to contact us at [email protected]. We hope to have the opportunity to serve you again in the future with an even smoother experience. Warm regards, Customer Service Team

Response from BirdieTeeNov 7, 2025

Dear Beach Girl, Thank you so much for your feedback — we’re glad to hear you liked the design! We’re sorry to hear the fit wasn’t quite what you expected. Our sizing is based on standard measurements, but fit can vary depending on body shape and fabric style. We’ll be reviewing your feedback with our team to keep improving our size guidance. If you’d like help finding your ideal fit for future orders, please reach out to us at [email protected] — we’ll be happy to assist. We truly appreciate your input and hope to provide you with an even better experience next time. Warm regards, Customer Service Team

Response from BirdieTeeNov 7, 2025

Dear Linda M. Astorga, Thank you for sharing your feedback — we truly appreciate your honesty. Our products are custom-made to order, which means we require 3–5 business days for production and 7–12 business days for delivery, depending on location. Your order was completed within this standard timeline, but we completely understand that tracking updates can sometimes be confusing. We’ll continue improving our tracking system and communication to make the experience smoother. If you ever need assistance, please don’t hesitate to contact us at [email protected]. We value your feedback and hope to serve you again with faster, clearer updates in the future. Warm regards, Customer Service Team

Response from BirdieTeeNov 7, 2025

Dear Jack Sanstra, Thank you so much for your kind words about our designs — we truly appreciate it! We completely understand that fabric preference can vary from person to person. Our current material was selected for its lightweight feel and durability, but we’ll gladly share your feedback with our production team as we explore more fabric options in the future. If you ever have questions about materials or want recommendations before your next order, please feel free to contact us at [email protected]. Your feedback helps us grow, and we look forward to offering you an even better experience next time. Warm regards, Customer Service Team

Response from BirdieTeeNov 7, 2025

Dear CindyLee, Thank you for your feedback — we’re happy to hear you loved the product, though we’re sorry for the concern about the double charge. In most cases, what appears as a duplicate payment is actually a temporary authorization hold by the payment processor, which clears automatically within a few business days. However, we’d be happy to verify this for you to ensure everything is correct. Please reach out to us at [email protected] with your order details so our team can review and confirm. We truly appreciate your patience and understanding and hope to provide a smoother experience in the future. Warm regards, Customer Service Team