BirdfyReviews of birdfy.com

Response from BirdfyApr 22, 2026

Hi Jacqueline, We’re very sorry to hear about this experience — that’s certainly not what we want for you. We understand how concerning it is to see an item added after declining it, and we truly want to make this right. Our senior support team has already reached out to you via email to assist further, so please check your inbox when you have a moment. Thank you for your patience and for giving us the chance to resolve this. If you need immediate help, you’re always welcome to contact us through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyApr 21, 2026

Hello Tracey, Thank you for your thoughtful feedback! We're so glad to hear that you had a smooth experience—from receiving a timely callback to getting your package right on schedule. It’s great to know our team made a positive impression with their professionalism and kindness. We truly appreciate your support. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 21, 2026

Hello Valerie, Thank you for sharing your experience! It’s wonderful to hear how you’ve set things up to enjoy views from multiple feeders—that sounds like an amazing way to catch even more bird activity throughout the day. We’re so glad you’re enjoying watching the birds, whether you’re at work or just checking in from time to time. We also really appreciate your honest feedback about the pole. We understand that price is an important factor, and your suggestion is valuable as we continue to review and improve our products and offerings. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 21, 2026

Hello Kristen, Thank you so much for your kind words! We're thrilled to hear that you received a quick response and had a great experience with our customer service team. Providing prompt and helpful support is something we truly care about, and it means a lot to know we met your expectations. We’ll be sure to share your feedback with the team—they’ll be delighted! If you ever have more questions, we’re always here to help. 😊 If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 21, 2026

Hello Geraldone, Thank you so much! 😊 We’re really glad to hear you found the experience helpful—that means a lot to us. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 21, 2026

Hello Sharon, Thank you so much for sharing this! 😊 We’re really glad to hear the ordering process was smooth, and we hope the delivery meets your expectations as well. It’s wonderful to know you’re already enjoying your Birdfy—there’s so much to look forward to with all the bird visits ahead! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 21, 2026

Hello Lucinda, Thank you for sharing your experience—we’re really sorry to hear about the situation, especially at such an important moment. We understand how frustrating it must be to not have access to a sleep mode and to worry about disturbing the birds during nesting. We also apologize that your recent support experience didn’t meet expectations. Our support team will be reaching out to you via email shortly to assist you further and explore the best possible options in your situation. We truly appreciate your patience and the opportunity to help. 🐦 Kind regards, Birdfy Team

Response from BirdfyApr 20, 2026

Hello Debra, Thank you for sharing your experience! We’re so glad to hear your order arrived quickly and was well packaged. It’s also great that you’re enjoying the camera’s clear picture quality—being able to see everything in detail makes the experience even more special. Hummingbirds can take a little time to find a new feeder, but once they do, it’s such a rewarding sight. We’re hoping they discover yours very soon and that you’ll get to enjoy some amazing visits! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Kind regards, Birdfy Team