BirdfyReviews of birdfy.com

Response from BirdfyApr 20, 2026

Hello Bobbi, Thank you for sharing your wonderful experience! We love that the Birdfy 2 double camera feeder made such a meaningful Valentine’s Day gift—what a perfect way to enjoy nature together. It’s great to hear that the setup went smoothly and that you’re enjoying the lifetime AI features. We’re also glad our support team could quickly help resolve the issue with the base—those squirrels can definitely be persistent! Your recommendation means a lot to us, and we’re so happy to know you’d choose Birdfy again. Wishing you many more amazing birdwatching moments ahead! 🐦💛 If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 21, 2026

Hello Norm, Thank you so much for sharing your detailed experience—we really appreciate it! We’re glad to hear you’re enjoying the image quality and that the AI bird identification on the Hummingbird Duo has been working well for you. It’s always exciting to see it accurately recognize your visitors. We also appreciate your honest insights regarding the Wi-Fi requirements and motion alerts. Your feedback about the sensitivity and the extra effort with recordings is very helpful, and we’ll be sure to share this with our team for continued improvements. Regarding the mounting screws, thank you for sharing what worked for you—that’s incredibly helpful and may benefit others in a similar situation. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 20, 2026

Hello Robert, Thank you for sharing your feedback! We’re glad to hear that overall you’re happy with your experience. We also appreciate your note about the setup—feedback like this helps us understand where we can improve the onboarding process. If you ever need any guidance or tips in the future, we’re always here to help. Enjoy your birdwatching! 🐦✨ If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 20, 2026

Hello Robert, We’re really sorry for the delay—especially with your granddaughter’s birthday coming up. We’ve created a support ticket for your order, so our team can look into this right away. Please kindly check your email for the ticket details and any updates from us. We understand how important timing is for a gift like this, and we’ll do our best to resolve it as quickly as possible for you. 🐦 Warm regards, Birdfy Team

Response from BirdfyApr 20, 2026

Hello Freddie, Thank you for sharing this amazing idea! Creating a Birdfy play area for children to experience bird life—from feeders to bird baths and hummingbird feeders—sounds truly inspiring. What a wonderful way to bring people closer to nature and spark curiosity in the next generation. We love your enthusiasm and passion for birdwatching, and it means so much to hear how you’re incorporating Birdfy into something so meaningful for your community. Wishing you all the best as you bring this vision to life—what an incredible project! 🦉🌿 If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 20, 2026

Hello Therese, Thank you for sharing your feedback! We’re glad to hear you’re enjoying the picture quality. We also appreciate your note about the information being harder to find. Feedback like this is very helpful, and we’re always working on improving clarity and making everything easier to access and navigate. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 20, 2026

Hello Kalin, Thank you for sharing! We’re so glad to hear you’re enjoying watching the birds—it really is such a fun and relaxing experience. It’s great to know the setup was quick and easy too, so you could start enjoying it right away. Wishing you lots of wonderful bird visits ahead! 🐦✨ If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyApr 20, 2026

Hello MH, Thank you for your feedback! We’re really glad to hear our customer service team was able to resolve your issue quickly. Providing prompt and helpful support is very important to us. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team