BirdfyReviews of birdfy.com

Response from BirdfyApr 24, 2026

Hi Dani, Thank you so much for your feedback! We love hearing that you're enjoying the variety of feeder friends visiting your yard! That's exactly the kind of joy we set out to create. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyApr 23, 2026

Hi Christine, Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying the camera and solar panel, and that spotting all the different bird species in real time has been such a great experience. We designed Birdfy to be as easy to set up as possible, so it's fantastic to hear that came through! If you ever need any assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Kind regards, Birdfy Team

Response from BirdfyApr 23, 2026

Hi Dannie, Thank you so much for sharing this! It's wonderful to hear that you've been enjoying your Birdfy — what a lovely gift! We hope it continues to bring you joy and lots of amazing bird sightings. If you ever need any assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Kind regards, Birdfy Team

Response from BirdfyApr 24, 2026

Hi PB, We’re very sorry to hear about this experience — that’s certainly not what we want for you. We understand how frustrating this must have been, especially with the confusion around the camera and base, as well as the inconvenience you encountered during the process. This is not the level of experience we aim to provide, and we truly appreciate you bringing it to our attention. We truly want to make this right. Our senior support team has already reached out to you via email to assist further. Please check your inbox when you have a moment. Thank you for your patience and for giving us the chance to resolve this. If you need immediate assistance, you’re always welcome to contact us through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyApr 23, 2026

Hi Prsm56, Thank you so much for your kind words! We're thrilled to hear that you were able to find the exact replacement parts you needed for your Birdfy feeder. It's also wonderful to know that our customer service team made a great impression. We'll be sure to pass along your compliments to the team! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Kind regards, Birdfy Team

Response from BirdfyApr 23, 2026

Hi Ruth, Thank you so much for sharing this — what a wonderful gift from your sons! We're so happy to hear that the setup went smoothly and that you're enjoying watching the birds at your feeder. It's always a joy to hear that our camera is bringing such delight! If you ever need any assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Kind regards, Birdfy Team

Response from BirdfyApr 23, 2026

Hi Brenda, Thank you so much for your wonderful feedback! We're thrilled to hear that our support team was able to assist you quickly and effectively. It means a lot to us that you've chosen Birdfy three times — that kind of loyalty truly makes our day! We hope you continue to enjoy your Birdfy products. If you ever need anything, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help!🐦 Kind regards, Birdfy Team

Response from BirdfyApr 23, 2026

Hi PAT, Thank you so much for your kind words! We're thrilled to hear that you're happy with both our products and customer service. That truly means the world to us. We hope you continue to enjoy your Birdfy experience! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Kind regards, Birdfy Team