BirdfyReviews of birdfy.com

Response from BirdfyMay 19, 2026

Hi Jim, We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we truly appreciate you bringing this to our attention. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team

Response from BirdfyMay 18, 2026

Hi James, Thank you so much for your wonderful feedback and for sharing your experience with us. We truly appreciate your honest feedback regarding the WiFi setup instructions, and we completely understand how the process could feel challenging at first. Your suggestion is very valuable to us, especially as we continue working to make the setup experience more user-friendly for everyone. We’re very happy to hear that once everything was set up, you were extremely satisfied with the product. It’s also lovely that your son was able to help you get things running. Thank you again for your support and kind words. It truly means a lot to our team. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyMay 17, 2026

Hi Jim, Thank you so much for your wonderful feedback We're thrilled to hear you're enjoying the video and picture quality, as well as the solar and battery power features. It's great to know you've already visited our store to grab some accessories — we hope they enhance your experience even further! We truly appreciate your support and look forward to continuing to impress you. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyMay 17, 2026

Hi Kimberly, Thank you for your feedback! We're glad to hear that ordering and delivery went smoothly. We're sorry to hear the bird seed protector isn't staying in place as expected — that's definitely not the experience we want for you. We'd love to look into this further for you, please don't hesitate to reach out to our customer support team through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Regards, Birdfy Team

Response from BirdfyMay 17, 2026

Hi Gloria, We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we truly appreciate you bringing this to our attention. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team

Response from BirdfyMay 17, 2026

Hi Martin, Thank you for sharing your experience with us, and we’re sorry to hear that the bird seed protector did not work as expected for the doves around your feeder. We have already sent you a support ticket via email. Kindly check your inbox, including your spam or junk folder, for our message so we can continue assisting you further. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! Warm regards, Birdfy Support Team

Response from BirdfyMay 16, 2026

Hi Austin, Thank you so much for the wonderful feedback! We're absolutely thrilled to hear that you're loving your Birdfy product — that truly means the world to us! We work hard to create products that bring joy and connect people with nature, so it's incredibly rewarding to know we've hit the mark for you. If you ever have any questions or need assistance, feel free to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfyMay 16, 2026

Hi Doug, Thank you so much for the kind words! We're thrilled to hear you experienced fast service — that's something we always strive for. We hope you're enjoying your Birdfy product, and we look forward to serving you again! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team