BirdfyReviews of birdfy.com

Response from BirdfyMay 21, 2026

Hi Manuel, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our email support team has already reached out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyMay 20, 2026

Hi Katherine, Thank you so much for your wonderful review! We're thrilled to hear that your feeder attracted its first visitor within just a few hours — that's always so exciting! It's great to know you're enjoying the high-quality camera and accurate bird identification features, both at home and on the go. We designed the notifications feature specifically for moments like those! And what a perfect example of the alarm feature in action — keeping the squirrels at bay while letting your feathered friends enjoy their meal in peace! We hope you continue to enjoy many more bird visits! If you ever need any assistance, feel free to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! Regards, Birdfy Team

Response from BirdfyMay 20, 2026

Hi Kim, Thank you so much for your feedback! We're thrilled that your Birdfy has brought you so much daily joy since Mother's Day! It's wonderful to hear how easy the setup was and that the customizable alerts have been working perfectly for you. Sharing the experience with a friend is the highest compliment — we hope she loves hers just as much! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyMay 20, 2026

Hi Jason, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our email support team has already reached out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyMay 20, 2026

Hi, Thank you so much for your wonderful feedback! We're so happy to hear that you had a great experience with our customer service team. Providing prompt and helpful support is something we truly care about, and it means the world to us to know we're hitting the mark. We hope you're enjoying your Birdfy experience, and if you ever need anything in the future, don't hesitate to reach out — we're always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfyMay 20, 2026

Hi, Thank you so much for your kind words! We're thrilled to hear you're enjoying our bird database feature. We work hard to keep it comprehensive and up-to-date so that bird enthusiasts like yourself can get the most out of their Birdfy experience. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyMay 20, 2026

Hi Mary, Thank you for your feedback! We're sorry to hear the squirrel guard didn't work as expected. Our squirrel guards are designed to deter most squirrels, but some particularly determined ones can find a way through. We'd love to make this right for you. Please reach out to our customer support team and we'll do our best to find a solution, whether that's troubleshooting tips, a replacement, or further assistance. We appreciate you sharing your experience and hope we can turn this around for you! Regards, Birdfy Team

Response from BirdfyMay 19, 2026

Hi Diane, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our senior support team will reach out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team