BirdfyReviews of birdfy.com

Response from BirdfyJul 2, 2026

Hi John, Thank you so much for your wonderful feedback! We're thrilled to hear that your Birdfy feeder has been bringing you joy every day — discovering new feathered visitors is what it's all about! We're glad the installation and network setup went smoothly, and we completely agree about the solar panel — it's a fantastic add-on that makes the experience even more seamless! If you ever need anything, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 2, 2026

Hi Allison, Thank you so much for your wonderful feedback! We're thrilled to hear that you've absolutely loved your Birdfy camera and app — that truly means the world to us! We're also glad our customer service team was able to go above and beyond during the outage. We always strive to make things right for our customers, and your kind words let us know we're on the right track. If you ever need anything in the future, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 2, 2026

Hi Joanne, Thank you for your kind words! We're so glad to hear that our team was able to respond quickly and resolve your issue. Providing fast and effective support is something we always strive for, and your feedback means a lot to us. If you ever need anything else, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 2, 2026

Hi Terri, Thank you so much for your thoughtful feedback and for sticking with us throughout your Birdfy journey! We're thrilled to hear you're enjoying your bird feeders and nest, and we're especially grateful that you've even ordered another feeder. We're sorry to hear that your cameras are going offline and needing to be reset so frequently. That definitely isn't the experience we want you to have, and we'd love the opportunity to help get everything working as it should. Please don't hesitate to reach out to our support team through Birdfy Chat, email, or phone support (available for US customers). Our team will be happy to troubleshoot the issue with you and help find the best solution. Thank you again for your patience, support, and for being part of the Birdfy family. Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 2, 2026

Hi Stephanie, Thank you so much for your wonderful feedback. We're delighted to hear that your Birdfy Bird Feeder has become a lovely addition to your backyard. It's great to know you're enjoying the camera's clear image quality, wide viewing range, and the fun guest alerts—they're one of our favorite features too! Your kind words truly mean a lot to our team and motivate us to continue providing the best experience possible. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help. Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 2, 2026

Hi Mark, We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we truly appreciate you bringing this to our attention. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team

Response from BirdfyJul 3, 2026

Dear Customer, Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration this situation has caused. This is not the experience we want for you, and we genuinely want to make this right. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available for US customers, 9 AM–6 PM EST). This will allow us to look into the issue and work toward a solution as quickly as possible. Our team will be happy to guide you through the next steps. Your satisfaction is very important to us, and we truly appreciate your patience. We hope to help you enjoy your Birdfy product without further interruptions. Kind regards, Birdfy Team

Response from BirdfyJul 3, 2026

Hi Joshua, Thank you for sharing your experience. We’re very sorry for the inconvenience this has caused. This is not the experience we want for you. We truly want to make things right. A follow-up email will be sent to you shortly so we can provide a proper resolution and ensure everything is fully taken care of. Thank you for your patience and for giving us the opportunity to assist. In the meantime, if you need any immediate support, please don’t hesitate to reach out via Birdfy Chat, email, or phone support (available for US customers). We’re always happy to help. Warm regards, Birdfy Team