BirdfyReviews of birdfy.com

Response from BirdfyJul 26, 2026

Hi Eric, Thank you so much for your wonderful feedback! We're delighted to hear that you have several Birdfy feeders and that you're enjoying them. Your continued support truly means a lot to us. We also appreciate your feedback about the gift purchase option. We'll be sure to share your suggestion with our team, as we're always looking for ways to improve the shopping experience for our customers. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Regards, Birdfy Team

Response from BirdfyJul 26, 2026

Hi Sherman, Thank you so much for sharing your experience. We're really glad to hear that our team was able to respond promptly and resolve your concern about the perch. We always strive to make the process as hassle-free as possible, and we're happy that worked out for you. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJul 24, 2026

Dear Michael, Thank you so much for your feedback! We're thrilled to hear that our customer service team was able to point you in the right direction and that the metal seed guard fit perfectly. It's a great upgrade from the plastic version, and we hope it holds up well against those persistent squirrels! If you ever need anything else, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 24, 2026

Hi Richard, Thank you so much for taking the time to leave a feedback! We're glad to hear that our customer service team was able to answer all your questions. Providing clear and helpful support is something we truly care about, and it's wonderful to know we hit the mark for you! If you ever have more questions or need assistance in the future, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 25, 2026

Hi D Clark, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our support team has already reached out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyJul 24, 2026

Dear Kristina, Thank you so much for your wonderful feedback! We're thrilled to hear that you've loved every feeder/camera you've purchased — that truly means the world to us! It's also great to know that our customer service team has been able to help you whenever needed. We're always here to make sure you have the best experience possible. We look forward to continuing to bring you and your feathered friends joy! If you ever need anything, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! Regards, Birdfy Team

Response from BirdfyJul 24, 2026

Dear Customer, Thank you so much for your kind words! We're thrilled to hear that our support team was quick to assist you and that your order arrived promptly. It's great to know the metal seed guard fit perfectly! We hope you and your feathered visitors enjoy it. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJul 24, 2026

Hi Michael, Thank you so much for taking the time to leave us a feedback! We're delighted to hear that everything else went smoothly. We also appreciate your feedback about it being a bit difficult to find where to purchase a membership. Feedback like yours is invaluable, and we'll share it with our team as we continue working to improve the overall user experience. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Thank you for choosing Birdfy, and we hope you continue enjoying your experience! Kind regards, Birdfy Team