BirdfyReviews of birdfy.com

Response from BirdfyJul 28, 2026

Hi Kathy, Thank you so much for your wonderful feedback! We love that your backyard birdies are getting their moment in the spotlight — they truly deserve to be movie stars! It's so great to hear that you're able to check in on them wherever you are and enjoy those precious close-up moments. We completely agree that watching birds is such a calming and grounding experience — there's nothing quite like connecting with nature to bring a little peace to your day. We're so grateful for the recommendation and thrilled that your friends' enthusiasm inspired you to join the Birdfy family! If you ever have any questions or need assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfyJul 28, 2026

Dear S Smith, Thank you so much for your feedback! We're thrilled to hear that you found the installation process easy. We work hard to make sure our products are as straightforward as possible to set up, so you can spend less time assembling and more time enjoying your feathered visitors! If you ever have any questions or need assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfyJul 28, 2026

Hi Deborah, Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration this situation has caused. This is not the experience we want for you, and we genuinely want to make this right. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available for US customers, 9 AM–6 PM EST). This will allow us to look into the issue and work toward a solution as quickly as possible. Our team will be happy to guide you through the next steps. Your satisfaction is very important to us, and we truly appreciate your patience. We hope to help you enjoy your Birdfy product without further interruptions. Kind regards, Birdfy Team

Response from BirdfyJul 28, 2026

Hi Kelley, Thank you so much for your wonderful feedback! We're thrilled to hear that you're loving your Birdfy feeder and bird bath with camera. We designed our products to be as easy to set up as possible, so it's great to know that came through for you! Watching your backyard birds up close is such a joy, and we're so happy to be a part of that experience. If you ever have any questions or need assistance, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! Warm regards, Birdfy Team

Response from BirdfyJul 28, 2026

Dear Ronald, Thank you for your kind words! We're so glad to hear that your online purchasing experience was smooth and that your feeder arrived quickly. We always strive to make ordering as easy and fast as possible for our customers. We hope you're enjoying your Birdfy feeder and all the amazing birds it attracts! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyJul 28, 2026

Hi Autumn, Thank you for sharing your experience with us! We're so happy to hear that your dad has been enjoying his Birdfy feeder and that it has brought him so much joy. It’s wonderful to know that it became such a meaningful Father’s Day gift. We appreciate your feedback about the battery life and your decision to add the solar panel. Your comments are valuable and help us continue improving the Birdfy experience. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 28, 2026

Hi Graham, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our support team has already reached out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyJul 28, 2026

Dear Customer, Thank you so much for sharing your beautiful birding journey with us! It means the world to know that Birdfy has helped you continue your late Mom’s love for feeding and enjoying birds, while creating so many special moments of your own. We truly appreciate your kind words about our product and support team. We're honored to be part of your backyard bird adventures and are thrilled that you’re enjoying every visit from your feathered friends! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Regards, Birdfy Team