Gregory L.
I have not received all of my order and…
I have not received all of my order and no response from email support. I'm still waiting for my hummingbird duo. There's no status on birdfy or shop app. Each points at each other for status.
Response from BirdfyAug 24, 2026
Hi Gregory, Thank you for sharing your experience, and we sincerely apologize for the inconvenience and frustration caused by the delay with your Hummingbird Duo order and the lack of clear status updates. We’d like to provide an update: the Hummingbird Duo is currently estimated to be restocked and shipped by the end of August. We understand how frustrating it is to wait without clear information, and we sincerely appreciate your patience and understanding. If you have any questions regarding your order, please feel free to contact our Customer Support team through Birdfy Chat, email, or phone. Our team will be happy to review your order and assist you with any questions. We apologize again for the delay and appreciate your patience while we work to fulfill your order. Kind regards, Birdfy Team



