BirdfyReviews of birdfy.com

Response from BirdfySep 3, 2026

Hello Marg, Thank you so much for sharing your experience! 😊 We’re glad to hear you’re back to enjoying bird watching, even after the squirrels decided to make off with your antenna! 🐿️🐦 We’re also happy to know our customer service team could assist you quickly and get you back up and running. We truly appreciate your support and kind words! If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfySep 2, 2026

Hello Ron, We’re sorry to hear about your experience with our customer service, and we sincerely apologize for any confusion or frustration this may have caused. We understand how important it is to receive clear and accurate information when you have questions about a product. If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help and will do our best to provide you with the information and assistance you need. Thank you for your understanding, and happy bird watching! Warm regards, Birdfy Team

Response from BirdfySep 2, 2026

Hello Christian, Thank you for sharing your experience! We’re delighted to hear that you love your Birdfy product. We’re also glad to know that the camera issue was eventually resolved, and we appreciate your patience while getting everything sorted out. If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help! Happy bird watching! Warm regards, Birdfy Team

Response from BirdfySep 2, 2026

Hello Betty, Thank you for your positive feedback! We’re glad to hear that you found the ordering process easy and were able to take advantage of a great sale price. We truly appreciate your support of Birdfy! If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help! Happy bird watching! Warm regards, Birdfy Team

Response from BirdfySep 2, 2026

Hello Leach, Thank you for sharing these details with us. We’re sorry to hear about the issues you’ve experienced with your cameras and feeder. We’d like to better understand the current issue so we can assist you appropriately. Could you please clarify which product is currently experiencing the issue and what is happening with it? Our relevant team has also sent you an email regarding this matter. Kindly check your inbox and reply to their message when you have a moment, so we can gather the necessary details and work toward making this right for you. Thank you for your patience and for giving us the opportunity to assist. Kind regards, Bordfy Team

Response from BirdfySep 2, 2026

Hi Cathyann, Thank you so much for sharing your experience! We’re delighted to hear that you’re enjoying watching the birds and observing how they interact, eat, and socialize. 🐦 It’s wonderful to know that Birdfy is helping you get a closer look at these special moments. We truly appreciate you taking the time to share your feedback with us! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! Warm regards, Birdfy Team

Response from BirdfySep 2, 2026

Hi Klaus, Thank you so much for your kind feedback! We’re delighted to hear that you found our service professional and efficient. We truly appreciate you taking the time to share your experience with us. Your feedback means a lot to our team! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfySep 2, 2026

Hi Laceyg, We’re sorry to hear about the false detections and that the hummingbird feeder camera hasn’t captured the visits you were hoping for. We understand how disappointing that can be, especially when hummingbirds are visiting your other feeders. We’d be happy to help troubleshoot the camera and look into what may be affecting its detection and activity. If you’re still experiencing the issue, please feel free to reach out to our support team so we can assist you further. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Warm regards, Birdfy Team