BirdfyReviews of birdfy.com

Response from BirdfySep 5, 2026

Hi, Thank you so much for your wonderful feedback! We’re thrilled to hear that the feeder was easy to set up and works great for you. It means a lot that you enjoyed it enough to order a second one! 🐦💚 If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! Warm regards, Birdfy Team

Response from BirdfySep 5, 2026

Hi, Thank you for taking the time to share your detailed feedback. We’re glad to hear you appreciate the concept and overall quality of the feeder, but we’re sorry to hear about the missing charging cable splitter, connectivity issues, and unreliable activity alerts. We also understand your concerns about the plastic housing being vulnerable to squirrels. We’re continuously working to improve both our products and the app experience, and we truly appreciate you bringing these issues to our attention. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfySep 5, 2026

Hi, Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced while placing your order and finding the cage, as well as the trouble with your debit card payment. We understand how frustrating that can be. We hope your new items work perfectly with your feeder. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfySep 4, 2026

Hi Guillermo, Thank you so much for your kind words! 😊 We’re thrilled to hear you’re enjoying your Birdfy feeder, and we hope the feed guard makes your setup even better. We truly appreciate your support and encouragement. We’ll keep working hard to provide a great bird-watching experience! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfySep 4, 2026

Hi Diane! Thank you for sharing! 😊 We’re so glad to hear that the price and your sister’s recommendation helped you choose Birdfy. We truly appreciate her recommendation and your trust in us! We hope you enjoy your Birdfy and have lots of wonderful bird-watching moments ahead. 🐦 If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! Warm regards, Birdfy Team

Response from BirdfySep 3, 2026

Hello Apex, Thank you so much for your kind words! 😊 We’re delighted to hear that the exchange process was smooth and that our team could make the experience easy and convenient for you. We truly appreciate you taking the time to share your experience with us. If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfySep 4, 2026

Hello Martin, Thank you for sharing this with us! We understand how confusing it can be when the annual membership doesn’t appear as a separate line during checkout. We’re sorry for the confusion. If you’d like, our support team can help clarify whether the membership was included with your order and check the details for you. If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfySep 3, 2026

Hello David, Thank you so much for your continued support! 😊 We’re thrilled to hear that you’ve purchased several Birdfy feeders and have consistently had a great experience with them. It means a lot to us to know that you’ve chosen Birdfy again and again! If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help! Happy bird watching! 🐦 Warm regards, Birdfy Team