BirdfyReviews of birdfy.com

Response from BirdfyMar 10, 2026

Hi Candace, Thank you so much for your continued loyalty. Being your 3rd Birdfy purchase means the world to us! We're thrilled to hear you've had such a great experience with both our products and customer service. That's exactly what we strive for! We hope you enjoy your latest Birdfy product just as much as the others. If you ever need any assistance, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy

Response from BirdfyMar 10, 2026

Hi Sara, Thank you for taking the time to share your experience, and we’re truly sorry for the delay and the frustration this situation has caused. We completely understand your concern, especially since you were expecting the nesting box before the breeding season begins. This is not the experience we want for you. We sincerely apologize for the lack of timely updates regarding your order and for the inconvenience caused by the unexpected shipping delays. Please contact our Customer Support team directly through our live chat or by emailing [email protected] so we can look into your order details and provide you with a proper resolution as soon as possible. Our team will be glad to assist you and ensure your concern is addressed. Thank you for your patience and understanding. Warm regards, Birdfy

Response from BirdfyMar 10, 2026

Hi Sally Jo, Thank you so much for your kind words! We're thrilled that your Birdfy feeder is bringing you so much joy and helping you connect with the wonderful variety of birds in your area. That's exactly what we love to hear! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy

Response from BirdfyMar 10, 2026

Hi Dale, Thank you so much for your kind words! We're thrilled to hear you're enjoying the bird feeder and that the picture quality is meeting your expectations. We're sorry to hear about the raccoon incident — those critters can be quite persistent! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy

Response from BirdfyMar 9, 2026

Hi Bruce, Thank you so much for your wonderful feedback! We're thrilled to hear that your replacement part arrived quickly and met your expectations. Providing fast, reliable service and quality products is always our top priority. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy

Response from BirdfyMar 9, 2026

Hi Ralph, Thank you so much for the wonderful feedback! We're thrilled to hear that our camera quality is working great for your YouTube channel. We love knowing that Birdfy is helping creators like you capture amazing content! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy

Response from BirdfyMar 9, 2026

Hi Randel, Thank you for sharing your experience. We’re sorry to hear that you’ve been needing to recharge the batteries every week. This is not the experience we want for you. We truly want to make this right. I will be sending you a follow-up email shortly so we can provide a resolution and ensure everything is sorted out for you. Thank you for your patience and for giving us the opportunity to assist. Warm regards, Birdfy

Response from BirdfyMar 9, 2026

Hi Stephen, Thank you for sharing your experience. We’re very sorry that the 8% discount was not applied to your order. This is not the experience we want for you. We truly want to make this right. I will be sending you a follow-up email shortly so we can provide a resolution and ensure everything is sorted out for you. Thank you for your patience and for giving us the opportunity to assist. In the meantime, if you need any real-time assistance, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always happy to help! Warm regards, Birdfy Team