BirdfyReviews of birdfy.com

Response from BirdfyMar 9, 2026

Hi Anthony, Thank you so much for sharing your experience! We're thrilled to hear that setup was a breeze and that you were connected right away. It's always exciting to hear when the birds show up so quickly. We're glad the AI bird recognition has been helpful on your birding journey, and we look forward to growing with you as you explore more of the hobby. We can't wait for you to check out more Birdfy products! Thank you again for your kind words and support. If you ever need anything, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! Warm regards, Birdfy Team

Response from BirdfyMar 9, 2026

Dear Customer, Thank you so much for sharing such a wonderful experience with Birdfy! We’re delighted to hear how much you’re enjoying your feeder and the Birdfy community. We’re also excited that you’ve ordered the Birdfy Nest Duo! We hope it brings you even more amazing moments once it arrives, and it’s great to hear that adding it to your app setup will make it easy to enjoy both devices together. Your kind words about our customer support truly mean a lot to us as well. Our team is always happy to help, and we’re glad we could answer your questions before your purchase. Thank you again for your support and for being part of the Birdfy community. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy Team

Response from BirdfyMar 9, 2026

Hi Parker, Thank you so much for your kind words and for sharing your experience with Birdfy over the past three years. It truly means a lot to us to hear that both our products and our team’s support have met your expectations. We’re especially excited that you’ve added the new metal feeders to your setup, and we hope they bring you many more great birdwatching moments. Thank you again for your support and for being part of the Birdfy community. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy

Response from BirdfyMar 7, 2026

Hi Daphne, Thank you so much for this amazing feedback! 🐦 We're absolutely thrilled to hear that birds are already nesting in your Birdfy birdhouse — that's what it's all about! We're also glad you're loving your new Birdfy Bath Pro, and that you were able to snag it during our Woman's Day sale. Your tip about the non-stand mode is a great one for fellow bird lovers! We always strive to make our products accessible, which is why we love offering regular sales and member discounts. It means the world to us to know you've had a great experience with our customer service too. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy

Response from BirdfyMar 7, 2026

Hi Juan, Thank you so much for your kind words! We're thrilled to hear that your ordering experience was smooth and that you were able to find the item easily. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy

Response from BirdfyMar 7, 2026

Hi Mark, Apologies for the inconvenience this has caused. This is certainly not the experience we want for you. Thank you for letting us know about the mounting concern with the solar charger. I’ll be sending you a follow-up email shortly so we can gather a few details and provide you with a proper resolution. We appreciate your patience and look forward to assisting you further. Best regards, Birdfy

Response from BirdfyMar 7, 2026

Hi Stephen, Thank you for sharing your experience with us. We're sorry to hear the squirrels have been giving you such a hard time. We love your suggestions about a bright flashing light and/or a sharp sound deterrent. That's genuinely valuable feedback, and we will pass it along to our product team for consideration in future updates. In the meantime, we'd love to help you get back to enjoying your feeder. Our customer support team may have some additional tips and tricks that could help deter those persistent visitors. Please feel free to reach out to us via Birdfy Chat, email, or phone (available for US customers). We truly hope we can help you find a solution so you can get your feeder back up and running. We appreciate your patience and your honest feedback. Kind regards, Birdfy

Response from BirdfyMar 7, 2026

Hi Lauren, Thank you for bringing this to our attention. We sincerely apologize for the delay in processing your refund. This is absolutely not the experience we intended for our Mystery Customer Program participants, and we take your concern very seriously. We will follow up with our refund team to ensure your case is reviewed as a priority and that the process is completed as soon as possible. We truly appreciate your patience while we work on resolving this for you. In the meantime, if you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help. Kind regards, Birdfy