BirdfyReviews of birdfy.com

Response from BirdfyMar 16, 2026

Hi Robert, Thank you so much for sharing your experience! 🐦 We’re thrilled to hear how much you’re enjoying your Birdfy feeder and all the activity you’ve captured—4,000 hits in just a couple of months is impressive! It’s great that you’re taking steps to protect your feeder from the squirrels, and we hope the replacement metal piece makes a big difference. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy

Response from BirdfyMar 14, 2026

Hi Leanne, Thank you for sharing your experience, and we’re so sorry to hear the squirrels caused trouble with your perch! It’s great that you’ve ordered the extended perch and bird/squirrel guard. Here’s hoping for a peaceful spring with lots of happy birds and no more mischief. Your support means a lot, and we’re excited for you to enjoy worry-free bird watching! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy

Response from BirdfyMar 14, 2026

Hi Clyde, We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we truly want to make this right. I’ll be sending you a follow-up email shortly so we can provide a resolution and make sure your order is sorted out as quickly as possible. In the meantime, if you need any real-time assistance, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always happy to help! Thank you for your patience and for giving us the opportunity to assist. Warm regards, Birdfy

Response from BirdfyMar 13, 2026

Hi Drew, We’re very sorry to hear about the difficulties you’ve experienced with live streaming. This is not the experience we want for you, and we genuinely want to make this right. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. We hope to help you enjoy your Birdfy product without further interruptions. Kind regards, Birdfy

Response from BirdfyMar 13, 2026

Hi, Thank you so much for sharing! We’re thrilled to hear you’re enjoying your Birdfy camera feeder, and we hope your new hummingbird feeder brings even more joy and birdwatching moments. Thank you for being part of the Birdfy community! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy

Response from BirdfyMar 13, 2026

Hi Lisa, Thank you so much for your wonderful feedback! We're thrilled to hear that you found our ordering process easy and our selection to your liking. We work hard to make the shopping experience as smooth as possible, so it's great to know we're hitting the mark! If you ever need any assistance with your Birdfy product, don't hesitate to reach out via Birdfy Chat, email, or phone support (available for US customers). Happy birdwatching! 🐦 Regards, Birdfy

Response from BirdfyMar 13, 2026

Hi Nola, Thank you so much for your feedback! We're glad to hear your order arrived quickly and that the setup instructions were easy to follow. That's exactly the experience we aim for! Regarding the solar panel, you're right that it's primarily designed to maintain the battery charge and keep it topped up rather than rapidly charge a depleted battery. For best results, we recommend keeping it connected so your camera stays powered throughout the day. If you ever have any questions about the solar panel or your Birdfy camera, feel free to reach out to us via Birdfy Chat, email, or phone support (available for US customers) — we're always happy to help! Happy birdwatching! 🐦 Regards, Birdfy

Response from BirdfyMar 13, 2026

Hi ED, Thank you so much for sharing your experience! We’re thrilled to hear that your granddaughter is enjoying the Birdfy feeder and that you’re getting to share those special birdwatching moments with your family. If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always happy to help! Happy bird watching! 🐦 Regards, Birdfy