Josh
Terrible company
Terrible company. All they care about is making money off of you. They have shady contracts that lock you in and they require you to bring them a letter on horseback 3 months before your contract renews to cancel it. The price is really high, like I was paying $500 a month for a small company and I found their parent company, Go High Level. Or GHL is $100 a month
Response from BirdeyeJan 24, 2025
Hi Josh, I’m deeply sorry to hear about your dissatisfaction with your experience at Birdeye. We strive to create clear and transparent processes for all our customers, and I regret that you felt otherwise during your time with us. Your concerns about contract terms and pricing are important to us, and I understand how frustrating it must have been for you. I assure you we are committed to providing value and clarity to our customers, and I’d like to better understand your experience to see where we can improve. If you’re open to a conversation, I’d love to discuss this further and explore ways we can address your concerns. Please feel free to reach out to me directly at [email protected] so we can identify your account and resolve this matter for you.