BirdeyeBirdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.AI Coworkers → Do the JobsJay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.Agents → Do the WorkEach coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.Enterprise-Ready → Built for ScaleSSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
Birdeye (birdeye.com) has 634 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Cardiff By The Sea, California
Excellent
Sales & Marketing · Laguna Beach, California
Excellent
Sales & Marketing · San Diego, California
Excellent
634 approved reviews, newest moderated first
Drew J.
Birdeye has been extremely beneficial in getting our online reputation up to where we expect it to be. The team is prompt to help, and the platform itself is neatly organized. Highly recommend.
Response from BirdeyeSep 2, 2025
Hi Drew, we’re grateful for your feedback and thrilled Birdeye is helping boost your online reputation!
Vince V.
First off, we are only using the Reviews module but our experience to-date has been very good. The Birdeye folks were terrific thru the evaluation process - very accommodating. The implementation team was efficient and professional and communicated well. Since going 'live' the support has been good. The product is very easy to use and the ability to set rules for replies and routing are very complete.
Response from BirdeyeSep 2, 2025
Thank you for sharing your experience, Vince! We’re so pleased to hear our team made the evaluation and implementation process smooth, and that Birdeye’s review tools have been easy and effective for you.
Rona M.
One of the best apps for acquiring reviews. The most effective feature in our company is the AI and social media integration, complemented by the reviews. This app has taken our business to the next level.
Response from BirdeyeSep 2, 2025
Thank you so much for your feedback, Rona! We’re thrilled to know our platform is driving real impact for your business and supporting your growth.
Ari
I love Birdeye! It has made communicating with our clients easier and way more efficient. From sending client forms and appointment links to monitoring our reviews and acquiring feedback, Birdeye is your one stop shop for your business!
Response from BirdeyeSep 2, 2025
Hi Ari, we truly appreciate your feedback! It’s wonderful to hear Birdeye is helping streamline your client communications and supporting your business success.
Kyle N.
Birdeye has been a great partner to us. We do things a little differently and they have always been accommodating and helpful. There API is amazing and we have tapped into this to create countless automations. Would recommend Birdeye for any business!
Response from BirdeyeSep 2, 2025
Thank you for the kind words, Kyle! We’re glad to hear our team and technology are giving you the flexibility and support to do things your way and drive efficiency.
Ashley M.
Responsive support and effective review generation services
Response from BirdeyeAug 26, 2025
Thank you for your wonderful feedback, Ashley!
Cherylannrebroker
This service is a must-have! The setup agents are extremely patient. They explain everything and multiple times if needed. This service will save me alot of time tracking down clients for reviews.
Response from BirdeyeAug 12, 2025
Thank you so much for your lovely feedback!
Philip J.
The Birdeye platform and their eagerness to help a business get more reviews is backed by a solid on-boarding process. My only issue is that when the plan does not work (in our case it was partly our POS and data collection method) , there should be an easier way to understand and process cancellation. In today's AI world, this should be a cakewalk for a software company.