BirdReviews of bird.co

Continuously stopping when passing parking areas. Loss of signal. Poorly maintained, very poorly. Pushed mine more than used.

Hatte technische Probleme und konnte den Scooter am Zielort nicht abstellen und die Fahrt beenden, obwohl es bei meiner Freundin funktionierte. Konnte den Scooter somit am Ziel nicht abstellen und war gezwungen wieder alles zurückzufahren um es am selben Ort wieder abzustellen. Der Kundendienst war das schlimmste, sie sind nicht auf das technische Problem eingegangen. Sie sahen keinen Fehler ein und hatten das Beschwerde-Ticket am nächsten Tag als erledigt deklariert. Das ganze ärgerte und enttäuschte mich sehr. Besonders weil mir die erste Fahrt als freie Fahrt angeboten wurde und ich am Ende durch das ganze hin und her am Ende 17 Euro bezahlte inklusive 5 Euro Rabatt, was die gratis Fahrt sein sollte.

Total rip off. The scooter shut down for most of my ride and kept charging. Piece of crap - stay away.

Scooters are very poorly maintained. No brakes, often stop for no reason. One third of rides have issues and one out of ten you walk. In Switzerland.

São uns ladrões. Estacionei num parqueamento de trotinetes e nao me deixou terminar a viagem. Tive de abandonar o veiculo e cobraram-me 8 euros, numa viagem que era supostamente gratuita. Nunca mais na vida.

Twee fietsen gehuurd. De eerste ging stuk en de tweede kon niet worden geretouneerd op een parkeerplek van bird. En wel de borg afgeschreven .. en niet bereikbaar. Erg slecht nooit meer.

Il servizio è agghiacciante. Uso quotidianamente servizi simili ma con loro non si può parcheggiare in moltissime aree anche dove il monopattino è stato trovato al momento del noleggio; non si riesce a terminare la corsa, non si riesce a ricevere assistenza. Un servizio pessimo.

This is an American company that in my opinion has opaque pricing due to a bewilderingly complex pricing policy - the rides are also expensive when compared to the other two locally providers here in Torrevieja, Spain My advice, would be to find another provider. I took my first ride (the QR scan didn't work & I had to put the code in manually, then approve an up front payment despite having registered my card - why?), and ended up with a scooter that had a throttle that stopped working. The scooter alarmed for no reason mid journey and eventually I had to park the it because it just stopped working. I left it parked with the alarm going off. A huge disadvantage for me is that you have to park in designated parking spaces - tough if they are some distance from your destination. I could not end my 1 kilometre ride and was charged €8.50. When I queried this, I was told by customer service this was for "unused time" which didn't make any sense and was never explained. I then asked if there was an invoice I could access and quite bizarrely, was told that this was available providing I put in my tax details (address tax code) despite the fact that my card was being charged - presumably a US practice and effectively an unnecessary data trawling exercise. An invoice was actually sent by email later. It has to be pointed out that was offered a €6.50 refund to my card for not being able to end the ride which I accepted - in effect that offset the the €8.50 ride charge meaning a net charge of €1.75 which seemed fair. When the payments came into my bank account I closed my Bird account opened a week earlier. A bizarre experience for my only ride on a Bird scooter - that, the apparently high cost of rides and the hassle of finding parking spaces rather than just park and go, decided that Bird scooters are not for me despite decent customer service.