Birch Gold Group Reviews | Read Customer Reviews of birchgold.com

Birch Gold GroupReviews of birchgold.com

4.7329 reviews
Investments & Wealth
309 Court Ave, Suite 809, Des Moines, Iowa

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Birch Gold Group

About Birch Gold Group

America's Top Choice For Physical Precious MetalsOur reviews reflect the experience of our thousands of satisfied customers. Discover how you too can protect your savings.Request a Free Info KitBirch Gold Group helps Americans diversify their savings with physical gold and silver. Purchase precious metals for physical delivery, or rollover an IRA or 401(k) into a Precious Metals IRA.Our dedicated, in-house team will help you through every step of the process, so that you'll feel informed and educated about the decision that you make for your purchase. Following your purchase, our customer relations department is always available to answer your questions.Birch Gold Group is A+ Rated with the Better Business Bureau (BBB), AAA Rated with the Business Consumer Alliance, and has thousands of satisfied customers. Learn more about our company at the following links. Visit Birch Gold Group Request a Free Info Kit5-Star Customer ReviewsPrecious Metals IRAsWhy Precious Metals?

Birch Gold Group (birchgold.com) has 329 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: birchgold.com
Website: birchgold.com
Category: Investments & Wealth
Location: Des Moines, Iowa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 90% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Birch Gold Group reviews

329 approved reviews, newest moderated first

Timothy S.
Sep 23, 2024
Responsive staff
Responsive staff, I had cold feet for a while before deciding to go in, but all my questions were answered and calls were returned expediently. Shout out to Will for his patience.
Response from Birch Gold GroupOct 11, 2024
Hi Timothy, Thank you for sharing your experience with us! We recognize the importance of fully understanding your investment options and encourage you to ask questions, so you can make confident and informed decisions. We’re very glad to hear that Will and our team was responsive, patient, and able to address all your questions promptly! We look forward to serving you again, so please feel free to reach out should you need anything else in the future.
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Dan C.
Sep 2, 2024
Our experience was great
Our experience was great, and we enjoyed getting the precious metals we were looking for. Now our investment is diversified
Response from Birch Gold GroupOct 11, 2024
Hi Dan, We enjoyed getting you the precious metals as much as you enjoyed receiving them! Thanks for allowing us the opportunity to assist you and please feel free to reach out if you need anything in the future.
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TFN
Aug 20, 2024
New Metals Investor
I have been a customer of Birch Gold since April 2023 and have made several purchases during that time. The representatives assigned to my account have always been available and more than willing to answer my questions and guide me through the process to insure my investments best suited my needs and financial goals. I know I can trust the professional team at Birch Gold and look forward to a continued partnership with them.
Response from Birch Gold GroupSep 27, 2024
Hi TFN, It’s been our pleasure to serve you, and we're honored to have you be a part of our family! We’re so thrilled to hear we’ve provided you with reliable, educational, and professional service throughout the years. Your feedback and unwavering trust mean so much to us, and we look forward to continuing to be a source of light for you in the future.
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Anony “Noni” M.
Aug 6, 2024
Sorry I had to do this
Sorry I had to do this, but I have asked twice nicely for BGG to stop contacting me via phone/email. I lost interest in the program after reviewing it online. Please stop calling/emailing me. Thank you.
Response from Birch Gold GroupAug 19, 2024
Hello, Birch Gold Group takes Do Not Contact requests very seriously and ensure that anyone who asks to be placed on our Do Not Call or Do Not Email/Mail list is done so promptly. We would like to investigate this matter to ensure your preferences are honored. Trustpilot has reached out to you on our behalf and requested information that would help us resolve this matter, but regrettably, no response was provided from you. Please reply back to them or call our office so we can address this immediately. Thank you.
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Neva
Aug 6, 2024
When feeling lack of trust at almost…
When feeling lack of trust at almost every turn, one has to use discernment and examine whom one can trust and reasons for trusting. Because of current affairs and scares, after seeing a Birch Gold ad in two trustworthy podcasters platforms on Rumble, I decided to inquire into Birch Gold. Jed, then onto Guy, who educated me, with assistance from Diane, and Tracie, the paperwork and process was completed. Guy was professional, informed me from his knowledge and experience, and was very helpful. I felt comfortable and used Roth IRA to purchase Gold and Silver. Now with the stock market falling, a timely and good decision has come to fruition. Thanks to all whom I've encountered with Birch Gold. I am also learning from the email newsletters sent from Peter with Birch Gold. Thank you, Catherine for personal care and conversation regarding my experience.
Response from Birch Gold GroupOct 11, 2024
Hi Neva, Thank you for sharing your experience with us. Our whole team is ecstatic to know that we obtained your trust and kept it! At Birch Gold Group, our professionals take pride in providing exceptional, streamlined, and informative service to deserving customers like yourself. We couldn’t be happier to have you as part of our Birch Gold Group family and look forward to serving you again! Please don’t hesitate to give us a call.
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Jack M.
Aug 6, 2024
My first to third purchase
From my first purchase with Birch to the third, where DocuSign was used, and now by recording they have made everything extremely easy. Rod and Sean have made the entire process and experience wonderful. They are true professionals, and I have never had any issues. They answered all my questions, and they have made the process extremely smooth. I would HIGHLY recommend Birch Gold Group to anyone wanting to purchase metals. Thank you Jack M.
Response from Birch Gold GroupOct 11, 2024
Hi Jack, It has been an honor to serve you and your kind words mean a lot, especially to Rod and Sean! Making our process easy without issues is important to us, and we’re happy to hear this was felt in all your experiences. Your continued loyalty and recommendation are treasured to us, and we encourage you to contact us for anything further we can assist you with.
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Chuck M.
Aug 3, 2024
I recently liquidated all of my IRAs and moved them to physical gold and silver …
I recently liquidated all of my IRAs from previous employers and rolled the funds over to purchase physical gold and silver. The folks at Birch were very helpful and informative as I asked lots of questions before moving everything to Birch. Since my move to Birch, the value of gold and silver has continued to increase while the stock market has been quite volatile and uncertain. I am quite happy with my experience with Birch and encourage all of my family and friends to check them out as well!
Response from Birch Gold GroupOct 25, 2024
Hi Chuck, We’re happy you asked as many questions as you needed to because we understand the importance of doing research before making any investment. Educating our customers to ensure you have the confidence to make informed decisions is a passion of ours! Please feel free to reach out for any further assistance you may need, we are always here for you!
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Russell J A.
Aug 2, 2024
All questions were answered
All questions were answered. Everyone is very polite and professional.
Response from Birch Gold GroupOct 25, 2024
Hi Russell, Thank you for your feedback! We love to hear that our efforts in ensuring a welcoming and professional environment contributed to your 5-star experience. We’ll continue to be a resource for you, answering any questions you may have, so please give us a call should you need anything!
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