BirchboxReviews of birchbox.com

Ordered my box and completed all the beauty profile questions. When i got my box, the products were the wrong colour, received something i'm allergic to so can't use half of my box. Waste of money/

I was truly glad that I am able to gift my daughter with a gift box and the 1st one I am able to give to her and let her be able to pick the items she wants on her next subscription. That is truly so awesome that I can do that. Thank you.

I liked the touch on the packing slip addressed to me. Inserted a very uplifting adjective. It made me smile. Packaging was sufficient for delivered items. Delivery came a lot sooner than expected. Great price on the items thanks to previously accumulated points prior to the removal of the old points system. One star docked for that and the fact I was unable to track my package at all. I kept getting the msg that the number was wrong or not in the system. Overall a good transaction.

Ahhh the box is so wonderful, Customer service is great and the shop has a great selection of items xoxoxoxox love it!!

Birchbox is absolutely great. I love all the samples and getting to try new things every month is awesome! I've only had one complaint, which was immediately taken care of by the customer service team!

I have found products that I liked. Thank you Birchbox.

The only reason I would discontinue Birchbox is because I want to reduce my carbon footprint. All the samples, boxes, etc. really adds up and it makes me uncomfortable. Customer service has been superb, my box always arrives, and I have never had an issue with payments / charges.

My box from November still hasn't shown up and customer service ignore you. It's my 7th box and all was going well. I read the reviews and was concerned about missing other customers missing deliveries and terrible customer service issue but here we are. I've commented on Facebook and Instgram, left messages on their website and emailed them and had nothing back. I've joined friends up to birchbox too which now I regret if they are going to be treated the same.