BiOptimizersReviews of bioptimizers.com

Response from BiOptimizersJul 6, 2020

Dear Ryan, We greatly appreciate you taking out the time to leave us your feedback. We are sorry to learn that you were dissatisfied with your ordering experience on our website and we apologize for any inconvenience caused. Our upsell discounts are offered in order to encourage and assist people who have already made a purchase and would like to get more products that they may need at a cheaper cost. Nonetheless, our web team is working on ways to improve our website and overall ordering. We currently have a 'Take me to my invoice' button on our check out page that takes you straight to your invoice and bypasses all upsells. If you have any further questions or concerns, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be very happy to assist you :)

Response from BiOptimizersJul 3, 2020

Hi Erin, We appreciate you taking out time to leave us your valuable feedback. We are sorry to learn about your dissatisfaction with your ordering experience on our website. Our web team is currently looking into ways to improve our website to ensure our customers have the best ordering experience possible. I can understand cost can be a factor for anyone no matter what you are purchasing, especially the cost of high-quality products. They're far less expensive than most medical treatments however medical treatments are funded by tax dollars and preventive medical technology isn’t. We hope this changes one day but that’s going to take a complete renaissance of how we treat humanity on the planet. Hopefully, we will hit a hybrid of acute medical intervention and long term holistic preventative care. With that said, whenever you want to place an order, feel free to reach out and find out if we have any ongoing promos or discounts by calling us at [email protected] or emailing us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you. Take care :)

Response from BiOptimizersJul 3, 2020

Hi Mike, We are so sorry that you experienced that. There are a lot of reasons why your payment could have been getting declined and I believe the health concierge who attended to you provided you with more details regarding your transactions. If you still have questions/concerns or need further assistance with this issue, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you. Take care and enjoy the rest of your day!